PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about VOOPOO and SMOK as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

VOOPOO
SMOK

VOOPOO and SMOK Overview

Total reviews 53 536
Company responses 0 0
Issues resolved 0 0

VOOPOO and SMOK Consumer Ratings

Rank
39 out of 237 in Cigarettes and Tobacco category
46 out of 237 in Cigarettes and Tobacco category
Price Affordability
44 in category
46 in category
Discounts and Special Offers
30 in category
40 in category
Product or Service Quality
44 in category
46 in category
Value for money
42 in category
48 in category

VOOPOO and SMOK Rating Details

Price Affordability
2.8 (20 reviews)
2.5 (288 reviews)
Reviewer's quote

I just received my new mod today. I cannot get it to turn on and remain on for more than a second or two.

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...he sold 100's of the product (trinity alpha) and this never happened before he wouldn't even let me trade it for another product and pay the difference in price he never gave us a receipt, so I'm not even able to go on the website to fill out the form to send it back to get a replacement one due to the fact of not having a receipt. Smok customer service was very friendly and...

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Discounts and Special Offers
2.2 (20 reviews)
1.9 (259 reviews)
Reviewer's quote

My Vinci is 2 months old.Tank started leaking within a week and Ive purchased 2 more with the same results. The air activation no longer works, the button has to be pressed 2-3 times to work. Now its firing on when Im not even holding it.. Ive gotten juice all over my hands and clothes from this...

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I went to go get a battery and I stopped working and the battery work but its not turning on when I put it on the charger the screen wont turn on at all

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Product or Service Quality
1.9 (19 reviews)
1.8 (285 reviews)
Reviewer's quote

Couldn't talk to anyone l didn't get any help and they hang up on me worst costumer service ever..

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...I have been emailing customer service numerous times and no response. I have receipts and would appreciate a call back. I have been back to were I purchased them and they say I must go through you...

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Value for money
2.3 (19 reviews)
2 (282 reviews)
Reviewer's quote

Hello I bought a Vape and it is not working at all is brand new and I dont know who to call or what to do about the situation the store does not do refunds or exchange I need a new one

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...How much money is this going to cost you exactly?..

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VOOPOO and SMOK Pros and Cons

Pros
  • Stopped working cheap
  • Nice mods
  • Too long been wait
  • How it worked initially
  • Appearence and color
  • Vape til it leaked
Cons
  • Worked for less than a month
  • Cannot get in touch with service
  • Trashy cust serv
  • Customer service
  • Failed unit
  • Smoks customer service

VOOPOO and SMOK Most Positive Reviews

Top rated reviews
5

My vape broke the top cracked

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5

i got this vap for valentines day and it has leaked out 3 of liquid I am no pleased at all, I would like a replacement...

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5

It will not turn on and off I’ve only had it for like two months and it will not work and I happen to like this one...

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5

Yes i have been having promblems with my device.

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VOOPOO and SMOK Most Critical Reviews

Lowest rated reviews
1

The top to my rda keeps poping off, this is my third one that has popped off randomly leaving me with no top to the...

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1

Bought a smok gx350 and it keeps going up to 350 watts by itself and switching off

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1

My charger port is broken. Ive had my voopoo for less than 6 months.
Id like a replacement

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1

Roughly two weeks ago I purchased an alien mod from my local vape shop. I immediately had an issue with it. I took my...

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VOOPOO and SMOK Latest Reviews

Recent published reviews
No votes

I bought a new coil even tried charging it and all it will do is flash

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No votes

My ears have never been more clogged or filled with wax, nor have I ever been more upset, mad, homocidal, angry and...

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1.9

I just received my new mod today. I cannot get it to turn on and remain on for more than a second or two.

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2

I went to go get a battery and I stopped working and the battery work but its not turning on when I put it on the...

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VOOPOO and SMOK Products and Services

Most reviewed product and services
  • Voopoo Vape Kit (11 reviews)
  • Voopoo Vaporizer (2 reviews)
  • Voopoo Box Mod (2 reviews)
  • Smok Vape Kit (121 reviews)
  • Smok Customer Care (46 reviews)
  • Smok Box Mod (23 reviews)