PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Smilebuilderz and Western Dental as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Smilebuilderz
Western Dental

Smilebuilderz and Western Dental Overview

Total reviews
12
795
Company responses
0
0
Issues resolved
0
7

Western Dental was first mentioned on PissedConsumer on Oct 25, 2007 and since then this brand received 795 reviews. It is 783 reviews more than Smilebuilderz received since Dec 16, 2013.

Smilebuilderz and Western Dental Consumer Ratings

Rank
532 out of 2627 in Hospitals, Clinics and Medical Centers category
75 out of 429 in Dentistry category
Reliability
244 in category
61 in category
Customer service
296 in category
67 in category
Diversity of Products or Services
333 in category
75 in category

Smilebuilderz and Western Dental Rating Details

Reliability
1 (3 reviews)
1.3 (127 reviews)
Reviewer's quote

They sent me a bill from 4 years ago stating that they had a glitch in their system! DO NO GO TO THEM! THEY ARE A RIPOFF. The billing system is very unprofessional to do something like this. It was my word against theirs but to keep it from going on my credit report and being the honest person I...

Melissa F

Had a tooth extraction from upper jaw done at the 5247 Elkhorn Blvd office. During the process, the dentist perforated my sinus cavity while attempting to clean root area. I complained about the hole in sinus cavity, sinus drainages , pain, sinus pressure and constant sinus infections. I visited...

Billy H
Customer service
1 (3 reviews)
1.3 (194 reviews)
Reviewer's quote

Went two times there. Never again and I am filing a suit on them. First they said I need a filing. I told them I can't have silver in my mouth my body rejects it. They put silver in. Later it went bad and then I need a root canal. 2nd time I went for a toothache and dr said I just need fluoride on...

PissedConsumer981744

After hours on customer service phone..

Saladin
Diversity of Products or Services
1 (3 reviews)
1.7 (166 reviews)
Reviewer's quote

I went to the Ephrata PA smilebuilderz in December to have a pulpotomy done on one of my molars. Have to say that was the worst pain I have ever felt at any dentist office. It was more pain in a single visit than all the past dental visits combined!!! The woman actually had to inject novacane...

Summit

No subsequent services were rendered. When I received a bill some weeks later for thousands of dollars, I contacted Western Dental and was assured that this was a mistake and that my charges would be rescinded. For a full year and a half pursuant to this conversation, I have received bills for...

Jen T

Smilebuilderz and Western Dental Pros and Cons

Pros
No votes
  • Receptionists
  • X-ray technicians
  • Very unprofessional
Cons
  • Professionalism
  • Very poor customer service
  • Taken advantage of
  • Poor customer service

Smilebuilderz and Western Dental Most Positive Reviews

Top rated reviews
No votes
5

Great service. I love how they took care of me during treatment.

Smilebuilderz and Western Dental Most Critical Reviews

Lowest rated reviews
1

I went to the Ephrata PA smilebuilderz in December to have a pulpotomy done on one of my molars. Have to say that was...

1

I had to have WD make my upper denture twice. The bottom denture they made me was so big that I could barely get them in...

Smilebuilderz and Western Dental Latest Reviews

Recent published reviews

I had a set of films taken at the specialty practice in October of 2018. I saw Smile Builderz for an emergency on my...

Read all 12 reviews
1.3

Had a tooth extraction from upper jaw done at the 5247 Elkhorn Blvd office. During the process, the dentist perforated...

Read all 795 reviews

Smilebuilderz and Western Dental Products and Services

Most reviewed product and services
No votes
  • Western Dental Customer Care (55 reviews)
  • Western Dental Doctor (17 reviews)
  • Western Dental Dentistry Doctor (13 reviews)