Smartstyle vs Ulta

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Smartstyle

Beauty Centers and Spas
  • 7 ISSUES RESOLVED
  • 800 TOTAL REVIEWS
  • $32.8K CLAIMED LOSSES
  • $217 AVERAGE LOSS
1.9
Customer service
Staff
Diversity of Products or Services
Discounts and Special Offers
Website
  • Price 8
  • Past stylists 5
  • Haircut 4
  • Personable stylist 4
  • Location 4

Customers don't like

  • Customer service16
  • Hair cut11
  • Did not get what i requested10
  • Staff9
  • Customer service sucks8

Products by Smartstyle

No items

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Ulta

Cosmetics and Toiletries
  • 3 ISSUES RESOLVED
  • 625 TOTAL REVIEWS
  • $34.2K CLAIMED LOSSES
  • $205 AVERAGE LOSS
1.7
Customer service
Staff
Diversity of Products or Services
Discounts and Special Offers
Website
  • Points program 7
  • In-store shopping 4
  • Price 4
  • Rewards card 4
  • Makeup 3

Customers don't like

  • Customer service37
  • Ordering online14
  • No estimated date for delivery8
  • Poor customer service6
  • Bad customer service5

Products by Ulta

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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