PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sport Clips and Smartstyle as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sport Clips
Smartstyle

Sport Clips and Smartstyle Overview

Total reviews 687 1178
Company responses 0 0
Issues resolved 3 8

Sport Clips and Smartstyle Consumer Ratings

Rank
71 out of 717 in Beauty Salons and Spas category
95 out of 717 in Beauty Salons and Spas category
Customer service
63 in category
65 in category
Product or Service Quality
49 in category
70 in category
Diversity of Products or Services
58 in category
71 in category
Price Affordability
59 in category
69 in category

Sport Clips and Smartstyle Rating Details

Customer service
1.6 (317 reviews)
1.6 (477 reviews)
Reviewer's quote

... to do her job and they all defend each other regardless if they are wrong its automaticity 3 of them screaming at you it was so horrible!! Im my life I was a customer service representative for over 20 years becoming a supervisor and trainer at a couple of jobs . I have always had respect everyone and never defended my employees horrible behaviors this is a disgrace to this company, children with special needs, ...

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...Customer service sucks at this location so I will just spend my hard earned money elsewhere..

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Product or Service Quality
1.9 (299 reviews)
1.6 (425 reviews)
Reviewer's quote

This guys customer service was awful, I dont think he said more then a handful of words to me, I had to constantly tell him what to do in regards to my hair and fixing it, and at the end of it I still walked away with a sh***y hair cut, that Im not even slightly happy with, at all. I will not be...

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I have visited the Lake City FL store multiple times in the past year to purchase hair products. At my time of each visit I tried to pay with a debit card and was told the card machine is not working, and I would have to pay with cash. Was not given a receipt any of my times and transactions were...

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Diversity of Products or Services
2.3 (277 reviews)
2 (383 reviews)
Reviewer's quote

All SportsClips also have set goals on sales, services, product sales and time but this store the goal is totally unattainable. YOU WILL NEVER MEET THE REQUIREMENTS TO GET THE BONUS PAY INCREASE. If you are good enough to be key holder you are supposed to fix haircuts when clients come back with...

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...The stylist is a salon leader and she is charging customers for services they didnt ask for or wanted..

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Price Affordability
2.5 (271 reviews)
2.2 (391 reviews)
Reviewer's quote

...Manager Shelby Price. cant rightly remember the name of my stylist..

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...reading it I can tell this is going to make my hair limp and weigh down my curl I called her back and said I couldn't exchange them for products of equal price because buy one and get one free is a clearance...

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Sport Clips and Smartstyle Pros and Cons

Pros
  • Good haircut
  • Stylist
  • Leaving
  • Price
  • Past stylists
  • Personable stylist
Cons
  • Bad haircut
  • Staff
  • Poor training
  • Customer service
  • Did not get what i requested
  • Hair cut

Sport Clips and Smartstyle Most Positive Reviews

Top rated reviews
5

Omaha nebraska, L street Market. Shana is a Great Stylist she make me feel good when I come in that salon. she is very...

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5

Im not pissed im happy. I dont know where these people got their hair done but i know i wasn't Wal-Mart's smartstyle. I...

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5

Most racist company to work for. After 3 years I'm so done allowing racist comments fly past.

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5

I went in to shorten my shoulder length bob.The woman who started my hair was a mess, she could not find seem to her...

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Sport Clips and Smartstyle Most Critical Reviews

Lowest rated reviews
1

Hope this review will be read by everyone and especially the owner (Cory) of this place. If one would allow -ve stars, t...

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1

SAYS 2 FOR 10 PREPAY WELL YOU GOT TO BUY A SO CALLED CARD THAT THEY NEVER HAVE OR WILL HAVE NOTE NOTHING SAID ABOUT...

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1

I will never go back to sportclips in sommerville nj,the manager seems to be under the influence , talk too much as aND...

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1

I walked in at 7 pm, and the store in Conover, NC where I live doesn't close until 9 pm, so naturally, I assumed that I...

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Sport Clips and Smartstyle Latest Reviews

Recent published reviews
No votes

I signed up for an appointment online because it said they close at 7:15 pm online. I got the appointment and showed up...

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1

The reason why am writing this writing this review is to inform you of what happens at the at the Walmart on 1532 S....

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1

I went to one of your location in warrenton VA to get a haircut in 09/16 around 2:30, when i walked in , your employee...

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1.6

My hair was severely damaged and my shirt was ruined. Then she called the police because I insisted on paying for the...

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Sport Clips and Smartstyle Products and Services

Most reviewed product and services
  • Sport Clips Haircut (249 reviews)
  • Sport Clips Customer Care (114 reviews)
  • Sport Clips Manager (60 reviews)
  • Smartstyle Haircut (365 reviews)
  • Smartstyle Hair Coloring (96 reviews)
  • Smartstyle Customer Care (74 reviews)