PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Smart Start and WalMart as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Smart Start

Smart Start

Has Verified Representatives
1.4
WalMart

WalMart

2.2
Smart Start
WalMart

Smart Start and WalMart Overview

Total reviews
186
8947
Company responses
0
1
Issues resolved
2
82

Smart Start and WalMart Consumer Ratings

Rank
235 out of 963 in Equipment category
61 out of 321 in Supermarkets and Malls category
Customer service
100 in category
64 in category
Product or Service Quality
127 in category
54 in category
Website
197 in category
54 in category
Price Affordability
224 in category
46 in category

Smart Start and WalMart Rating Details

Customer service
1.5 (89 reviews)
1.6 (2893 reviews)
Reviewer's quote

...Customer service sucks!!! I have reported these issues several times only to be ignored. This last time said I blew 300 when I just got off work from a law office. A blow that high and you are likely unconscious or dead...

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I was brought to customer service by a manager, where he explained what was going on. After they looked at the computer, I was told they could not give me a refund and I would have to call on line customer service I have called at least a dozen times, have a reference number for each of the twelve...

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Product or Service Quality
1.5 (84 reviews)
2.1 (2349 reviews)
Reviewer's quote

...I went back to the service station that installed it Fast Times and the owner told me this happens all t he time and they basically screw you. I had to pay the $50. 00 to get it unlocked and then had to come back on 1/14/2020 to get it recalibrated...

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...The last place she needs to be is in customer service, because it took all I had not to go into the store and address this young lady. Instead I will leave it up to you. I have spent thousands of dollars in the past few months at Walmart...

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Website
1.6 (83 reviews)
2.4 (2568 reviews)
Reviewer's quote

Called and made arrangements for Installation of Smart Start unit. The shop where the SmartStart rep made appointment. Called the shop an hour before appointment, they never heard of me, and didn't have appointment. They were busy and could not do installation.

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I tried to track it on Moneygram website, but they want an authorization number. WALMART NEVER GAVE HER ONE! Now my money is gone and there is no way to track it because Walmart never gave my sister an authorization number to track it! Now I'm out $1000 because Walmart never furnished the needed...

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Price Affordability
1.4 (78 reviews)
2.8 (2271 reviews)
Reviewer's quote

Two days after having the device installed the gauges quit working and now the mechanic at the GM dealership tells that the device has burned out the computer in my truck, Ive been out of work for almost three weeks now and Im about to lose everything on top of that the corona virus is barreling...

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...Walmart lost our sale, we went to NTB & got the same tire for the original price before Walmart increased their's..

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Smart Start and WalMart Pros and Cons

Pros
  • Tech that worked on my vehicle
  • You get to drive legally when it works
  • When it works it works good
  • Prices
  • Location
  • Convenience
Cons
  • Malfunctions
  • Faulty equipment and poor customer service
  • Bad equipment extra fees wait time on phone customer service
  • Customer service
  • Service
  • Management

Smart Start and WalMart Most Positive Reviews

Top rated reviews
4.7

To have it installed was easy! They do not make you come in early and you have a set date every month, You can go in a...

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5

my friend and my grandma were drinking bottled water from walmart. My grandmas tasted okay but my friend swallowed a...

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4.6

left vehicle running alarm went off tried to blow but device would not accept my attempt,time2:35 pm sunday june24th...

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5

The Wal-Mart’s stores in my town are overly crowed, dirty, and have unenthused cashiers. That’s why I decided to shop w...

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Smart Start and WalMart Most Critical Reviews

Lowest rated reviews
1

The interlock devices this company manufactures DO NOT WORK and the technicians they employ to install them are...

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1

I ordered from Walmart online. I had a few returns and was told I could return them at the Broadway Walmart Store. I ha...

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1

I have had to start smart in my truck for eight days now it is not worked properly at all and continually flashed the...

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1

I bought a gift card for my daughter online to be sent to her address at college. By the delivery date, she had still n...

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Smart Start and WalMart Latest Reviews

Recent published reviews
No votes

I can't get through to speak to a service rep.

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3.2

Not enough scooters
Most are broken.

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1.4

Called and made arrangements for Installation of Smart Start unit. The shop where the SmartStart rep made appointment....

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No votes

When I went to use my card it says its already used

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Smart Start and WalMart Products and Services

Most reviewed product and services
  • Smart Start Ignition Interlock Device (101 reviews)
  • Smart Start Customer Care (23 reviews)
  • Smart Start Technical Support (6 reviews)
  • Walmart Customer Care (788 reviews)
  • Walmart Manager (544 reviews)
  • Walmart Cashier (431 reviews)