PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about WinCo Foods and Smart and Final as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

WinCo Foods
Smart and Final

WinCo Foods and Smart and Final Overview

Total reviews 56 35
Company responses 0 0
Issues resolved 0 0

WinCo Foods and Smart and Final Consumer Ratings

Rank
71 out of 406 in Food Stores category
97 out of 344 in Supermarkets and Malls category
Layout of Store
36 in category
58 in category
Price Affordability
26 in category
80 in category
Customer service
86 in category
71 in category
Value for money
50 in category
89 in category

WinCo Foods and Smart and Final Rating Details

Layout of Store
3 (25 reviews)
2.3 (8 reviews)
Reviewer's quote

They unconditionally are kicking people out of their store if they can't mask. Many other grocery stores have at least some type of accommodations. After talking with the local WinCo's management, I later discovered that this policy is from the corporate level, so it currently affects all WinCo...

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...As I was leaving they put a sign up in front of the store. It turns out that employee is one of the managers. My son took his picture as he started towards me...

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Price Affordability
3.2 (25 reviews)
2.1 (8 reviews)
Reviewer's quote

Took the cookies back to the store and at the counter I was given a platitude "were are so sorry" and refunded the purchase price. I though about it and got upset at that time I expected at the least that Winco would have tried to make it right I had not asked for anything. So I asked for a manager...

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Put in order. Charged my credit nothing delivered and no response to email or phone calls

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Customer service
1.8 (24 reviews)
1.4 (14 reviews)
Reviewer's quote

...I'm so PISSED about their disregard for the safety of all customers and employees that I'll continue to shop elsewhere even when COVID-19 is over..

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...I call SHIPT customer service and was told I would receive a refund. As of today, I have not received a refund nor my groceries. I am now without groceries and the $89...

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Value for money
2.8 (24 reviews)
1.6 (9 reviews)
Reviewer's quote

WinCo are criminals and thieves! They'll lie in order to steal money from you and they don't care how many lives they destroy, they only care about money. I've witnessed so many times the supervisors yelling and abusing the night shift shelf stockers and just overall treating people like dirt....

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My friend took her autistic child into your Tulare California store. Due to his disability he was not able to wear a mask. Your store personnel berated him, and his mother and caused the child to cry and become distraught. His mother explained his medical disability and the manager and clerk did...

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WinCo Foods and Smart and Final Pros and Cons

Pros
  • Great prices
  • Good prices
  • Sanitary
  • I use to love going there the help is great
  • Fair price
  • Good prices
Cons
  • Customer service clerk was rude
  • Unsafe store managers will allow customers to be assaulted
  • Takes no accountablity for products on thier shelves
  • On line order not very good
  • Violates ada law
  • Violate civil law

WinCo Foods and Smart and Final Most Positive Reviews

Top rated reviews
5

After shopping at WINCO, VACAVILLE, CA my receipt has a 24 pack of Aquafina for 3.98 + CRV 1.20. I informed a person in...

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4

I, brought 5packs of meet same date on package, I ask why it has a dollar extra on same meat, they said oh you can get...

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5

...to tell WinCo the new look at the Rickey St. Lancaster Dr. store is beautiful.
I was there this morning looking for PA...

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3.8

I inadvertently walked into Smart and final a few months ago without a mask. They had forgot to put the sign up and...

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WinCo Foods and Smart and Final Most Critical Reviews

Lowest rated reviews
1

Took a fall in the Moore Oklahoma WinCo that they just built. This was a fall bad enough to require an ambulance an...

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1

Store number 434 the people at that store was very rude to everybody outside waiting to get in and I will not go back...

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1

Bought 5 Oscar Meyer Lunchables , price on shelf was about 99 cents, checkout conveyer belt is long so did not see...

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1

I went to Smart and Final this morning (store #348) and noticed they are the ONLY store during this pandemic that does...

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WinCo Foods and Smart and Final Latest Reviews

Recent published reviews
No votes

Way to long I want to speak to a higher up manager

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1

I was selecting my produce when a masked manager approached telling me to put on a mask or leave the store. I turned on...

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No votes

When I went I almost had problem with one of the work n customer service. But I guess but they let me get something...

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No votes

I am an employee at store #938, and I was unable to cash my check and I want to contact payroll services to sort out...

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WinCo Foods and Smart and Final Products and Services

Most reviewed product and services
  • Winco Foods Sanitary Conditions (5 reviews)
  • Winco Foods Chicken Wings (1 review)