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Sleep Number

Furniture and Decor
  • 6 ISSUES RESOLVED
  • 887 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
1.8
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Reliability
  • Bed 9
  • Can raise and lower bed 7
  • Showroom and product 5
  • Misleading 5
  • Demo i tried in the showroom 5

Customers don't like

  • Customer service16
  • Lack of customer service9
  • Return policy6
  • Lack of customer satisfaction5
  • Warranty policy4
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Value City Furniture

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 555 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Reliability
  • Sales rep 10
  • Showroom display 3
  • Selection 3
  • Service tech 1
  • Sales reps did lie to me 1

Customers don't like

  • Quality of furniture10
  • Rude customer service9
  • Delivery service was a nightmare9
  • Repair7
  • Quality of product6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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