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Sleep Number

Furniture and Decor
  • 5 ISSUES RESOLVED
  • 791 TOTAL REVIEWS
  • $970K CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Bed 8
  • Can raise and lower bed 7
  • Demo i tried in the showroom 5
  • Nothin so far 5
  • Misleading 5

Customers don't like

  • Customer service22
  • Lack of customer service14
  • Lack of customer satisfaction10
  • Poor customer service9
  • Return policy9
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The Bradford Exchange

Luxury / Jewelry
  • 4 ISSUES RESOLVED
  • 570 TOTAL REVIEWS
  • $35.5K CLAIMED LOSSES
  • $215 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product 5
  • Checks 1
  • Item i ordered 1
  • Product offer 1
  • Way they rectified an incorrect shipment 1

Customers don't like

  • Customer service attitude18
  • Given the runaround18
  • Customer service follow up14
  • Failure to honor guarantee10
  • Customer service9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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