Sleep Number vs The Bradford Exchange

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Sleep Number

Furniture and Decor
  • 5 ISSUES RESOLVED
  • 767 TOTAL REVIEWS
  • $940K CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Bed 8
  • Can raise and lower bed 7
  • Demo i tried in the showroom 5
  • Showroom and product 4
  • Staff at store level 4

Customers don't like

  • Customer service21
  • Lack of customer service14
  • Lack of customer satisfaction10
  • Poor customer service9
  • Return policy9

Products by Sleep Number

No items

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The Bradford Exchange

Luxury / Jewelry
  • 3 ISSUES RESOLVED
  • 540 TOTAL REVIEWS
  • $34.7K CLAIMED LOSSES
  • $218 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product 4
  • Checks 1
  • Product offer 1

Customers don't like

  • Customer service attitude18
  • Given the runaround18
  • Customer service follow up14
  • Failure to honor guarantee10
  • Customer service9

Products by The Bradford Exchange

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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