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Sleep Number

Furniture and Decor
  • 6 ISSUES RESOLVED
  • 856 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
1.8
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Bed 9
  • Can raise and lower bed 7
  • Nothin so far 6
  • Misleading 5
  • Showroom and product 5

Customers don't like

  • Customer service16
  • Lack of customer service9
  • Return policy6
  • Lack of customer satisfaction5
  • Warranty policy4
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TempurPedic

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 302 TOTAL REVIEWS
  • $470K CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Store where i purchaced 3
  • Answered the phone 2
  • Bed is amazing 2
  • Quality issue and warranty 1
  • Quality of product 1

Customers don't like

  • Mattress at all4
  • Permannt valleys and sag spots3
  • Warranty2
  • Warranty issue2
  • Warrant and customer service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Hendersonville, Tennessee, United States #1326989

I don't even want to compare this Sleep Number with a matteress .I was under the understanding that this Sleep number was a queen size but my husband and I would have dual controls so if he wanted to put side up he could and if I wanted to put my down I could

well it doesn't work that way it is a piece of *** and when I called for them to take it back

they told me that they would take the matteress back but the frame or the what ever that piece of *** is I had to keep because they won't take it back.

So my frame is costing me

1600.00 and if they pick up the bed then it will cost me over 200.00 for them to come and get the matteress. I can't believe this company and the little sales rep that sold me this had a lot of bull and I fell for it. So if you buy one of these beds make sure you read the fine print and don't listen to the sales rep because they are full of it.

I say stay as far away from Sleep number as you can.Because they are nothing but a rip off.