Sleep Number vs TempurPedic

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Sleep Number

Furniture and Decor
  • 5 ISSUES RESOLVED
  • 769 TOTAL REVIEWS
  • $950K CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
1.8
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Bed 8
  • Can raise and lower bed 7
  • Demo i tried in the showroom 5
  • Nothin so far 5
  • Staff at store level 4

Customers don't like

  • Customer service21
  • Lack of customer service14
  • Lack of customer satisfaction10
  • Poor customer service9
  • Return policy9

Products by Sleep Number

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TempurPedic

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 294 TOTAL REVIEWS
  • $460K CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
1.7
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Store where i purchaced 3
  • Answered the phone 2
  • Bed is amazing 2
  • Nice cs rep 1
  • Quality issue and warranty 1

Customers don't like

  • Customer service5
  • Terrible customer service5
  • Lack of customer service5
  • Mattress at all5
  • Warrant and customer service3

Products by TempurPedic

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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