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Sleep Number

Furniture and Decor
  • 6 ISSUES RESOLVED
  • 855 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
1.8
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Bed 9
  • Can raise and lower bed 7
  • Nothin so far 6
  • Misleading 5
  • Showroom and product 5

Customers don't like

  • Customer service16
  • Lack of customer service9
  • Return policy6
  • Lack of customer satisfaction5
  • Warranty policy4
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Steinhafels

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 113 TOTAL REVIEWS
  • $53K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.8
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Selection 3
  • Mattress for the first 1-2 years 2
  • Pick up area staff 2
  • Salesman 2
  • Spoken promises 1

Customers don't like

  • Poor customer service8
  • Poor customer service and communication2
  • Service1
  • Whole experience1
  • Time to repair defect when called1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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