PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sleep Inn Hotels and Wyndham Hotels And Resorts as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sleep Inn Hotels
Wyndham Hotels And Resorts

Sleep Inn Hotels and Wyndham Hotels And Resorts Overview

Total reviews 61 523
Company responses 0 0
Issues resolved 0 1

Sleep Inn Hotels and Wyndham Hotels And Resorts Consumer Ratings

Rank
161 out of 1348 in Hotels and Resorts category
206 out of 1348 in Hotels and Resorts category
Customer service
90 in category
146 in category
Exchange, Refund and Cancellation Policy
83 in category
114 in category
Value for money
123 in category
161 in category
Cleanliness
149 in category
188 in category

Sleep Inn Hotels and Wyndham Hotels And Resorts Rating Details

Customer service
1.8 (28 reviews)
1.5 (202 reviews)
Reviewer's quote

Then thisresidentn showed me a note on the desk that was off to the side that apparently said no housekeeping service if youre overnight. I said to the clerk despite it was not she showing me the paper that I was not told this when made reservation and having it on the front desk means I have to...

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...Cost me over $2000 for that week from *** Customer service was non-existent. Employees treated me like an intruder rather than a guest because I look different and have a different sounding name. Security interrogated me, publicly humiliated me, and staff lied to me on multiple occasions...

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Exchange, Refund and Cancellation Policy
1.7 (26 reviews)
1.5 (163 reviews)
Reviewer's quote

They have still yet to refund me my money that was took off extra..

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Differences: 1) they charge your card at check-in order to get you to go to Owners update meetings only to refund the charge once you have made it all the way through the grueling meetings. Which are essentially sales meetings? This is at almost every vacation and they take up 5 or 6 hours! So...

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Value for money
1.8 (25 reviews)
1.5 (153 reviews)
Reviewer's quote

...So that being said she said I would not receive my money back . This is not how anybody does business and very very unprofessional..

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...How is it in the United States this can continue to happen unchecked? Because money means more than decency, ethics, morals, and protecting individual rights. We have tried also to go on other vacations. IN 2 YEARS WE HAVE TRIED 11 TIMES TO GO ON VACATION WITH ONLY 1 SUCCESS STORY TO Destin...

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Cleanliness
2.1 (24 reviews)
1.8 (148 reviews)
Reviewer's quote

Hotel is well run down. Carpets are and worn, room colors are horrible. Toilet was broken, towel rack on shower doors missing, shower door wouldnt stay closed, tile missing, shower head clogged, and overall this hotel is badly run down. On the bright side the beds and pillows were great. The staff...

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... I said, "yes!" I began to question her about the stench, the fan in the basement (below our room), the view (the room was under a stairwell), and the lack of cleanliness of the bathroom. We stepped out of the room. We joked about the speed of her speech...

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Sleep Inn Hotels and Wyndham Hotels And Resorts Pros and Cons

Pros
  • Locations
  • Clean
  • Room was clean and modern
  • Sheets and towels were white
  • Rooms are always clean and nice
  • Front desk staff
Cons
  • Customer service was terrible
  • Customer service
  • Terrible room condition
  • Customer service
  • Deception
  • Room was not clean and smells bad

Sleep Inn Hotels and Wyndham Hotels And Resorts Most Positive Reviews

Top rated reviews
4.9

My vehicle was struck and damaged while parked in the parking lot of the hotel on 08/22/2020 between 8:30-11:30 pm by an...

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5

Wow, I'm just shocked that somebody would get that low and audio record people they work with. I left jobs in the past w...

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4.8

Sleep Inn, which we had not heard of before--clever name!--, exceeded our expectations. Especially pleased by generous...

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5

Many things have happened. I.e, putting us up in a hotel where our room's toilet overflowed and they expected us to...

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Sleep Inn Hotels and Wyndham Hotels And Resorts Most Critical Reviews

Lowest rated reviews
1

First night of a two night stay, I left the hotel at 7 AM and saw a white truck parked inside my white line in my parkin...

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1

We signed on for a timeshare presentation in Las Vegas because we were PROMISED tickets to Donny and Marie, and these...

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1

Checked in at 5:30 PM and logged into my computer. The wifi signal was terrible. I called the front desk and was told...

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1

https://www.facebook.com/WyndhamHotelLiers Visit my site and Like the page. I have also been lied to and pressured into...

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Sleep Inn Hotels and Wyndham Hotels And Resorts Latest Reviews

Recent published reviews
3.1

Hotel is well run down. Carpets are and worn, room colors are horrible. Toilet was broken, towel rack on shower doors...

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3

Issue was resolved with a response from the company from an email that I sent directly to them.

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1

They have still yet to refund me my money that was took off extra

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No votes

I wanted to let you know that I have received a response from Wyndham Resorts as a reply to an email that I sent...

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Sleep Inn Hotels and Wyndham Hotels And Resorts Products and Services

Most reviewed product and services
  • Sleep Inn Hotels Room (13 reviews)
  • Sleep Inn Hotels Manager (5 reviews)
  • Sleep Inn Hotels Facility (2 reviews)
  • Wyndham Hotels And Resorts Room (73 reviews)
  • Wyndham Hotels And Resorts Sanitary Conditions (31 reviews)
  • Wyndham Hotels And Resorts Vacation Ownership (29 reviews)