PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Yahoo and Skype as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Yahoo
Skype

Yahoo and Skype Overview

Total reviews
1216
60
Company responses
0
0
Issues resolved
5
1

Yahoo and Skype Consumer Ratings

Rank
88 out of 608 in Media category
120 out of 608 in Media category
Customer service
80 in category
119 in category
Website
94 in category
114 in category
Product or Service Quality
62 in category
91 in category
Diversity of Products or Services
78 in category
91 in category

Yahoo and Skype Rating Details

Customer service
1.4 (292 reviews)
1 (25 reviews)
Reviewer's quote

...I then receive an email from them stating that I needed to call customer service..

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The customer service via chat was appoloning and the refused talking to me as the bucket has changed my email and password too. I tried resolving it by filling number of recover your account forms but they would not allow access. They have no complaints department and are not members of any...

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Website
1.7 (283 reviews)
1.3 (25 reviews)
Reviewer's quote

...When I went to my website I noticed it was removed and I saw Network Solutions phone number. Network Solutions told me a manager would call me to no avail. They think it is funny and start telling me what happened...

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account got hacked and absolutely no one could help me. Worst customer service experience i have ever had. I hope they shut down and everyone stops using themHow on earth can they have a customer service chat option that you can only chat to and not call anyone. And each time you have to start...

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Product or Service Quality
1.7 (250 reviews)
1.2 (21 reviews)
Reviewer's quote

...They just did a major update which literally makes the mail service close to being unusable. It is very annoying. I hope they can make it as good as it once was...

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...No way to reach customer service by phone, by email, by chat, etc. No way to cancel service. Tried many times but cannot log in !!! Paid for a 12 month subscription but unable to use service...

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Diversity of Products or Services
1.8 (211 reviews)
1.6 (18 reviews)
Reviewer's quote

...Clayton Taylor is a Yelper who hired our services never saying a word to the Owner about being unsatisfied. It was quite the opposite, " Great Job! " he said. It was the day after that he started his disapproval with our work...

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...In fact I'll be considering alternatives to all my microsoft products. This is not the first or even tenth time they frustrated me. But this time could have cost my child her life...

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Yahoo and Skype Pros and Cons

Pros
  • Email
  • Old messenger
  • Yahoo
  • Free video calls
  • Convenience
  • When it actually worked
Cons
  • Poor customer service
  • No customer support
  • Customer support or service
  • Customer service
  • Poor signal and customer service very incompetent
  • Impossible to deal with

Yahoo and Skype Most Positive Reviews

Top rated reviews
5

I have been locked out of my own emails for over five months, you can clarify the fact that I level in London...

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No votes
5

I downloaded "Messenger" from yahoo. All I wanted was messenger. So, when prompted with "speed up your pc with pc scam...

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No votes

Yahoo and Skype Most Critical Reviews

Lowest rated reviews
1

I have been using yahoo, and they would charge me 19.99 a year for yahoo plus??? They just take from your account,...

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1

I am using Skype since 4-5 years and suddenly few months ago my account has been restricted even i don't know the...

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1

I HAVE TRIED CALLING CUSTOMER CARE TO RETRIEVE MY PASSWORD FOR MY EMAIL AND HAD NO SUCH LUCK. YAHOO HAD ME CHANGE MY...

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1

I had been sent on a merry go round...via the online chat n now emails...
I gave them my credit card numbers n was told...

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Yahoo and Skype Latest Reviews

Recent published reviews
1

I have all my information secured in an email I can't get ahold of. So they say I'm ***

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1.8

After over 10 years of using their paid services (a couple of Skype-In phone lines, extensive usage of Skype Out,...

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1.3

Last night on periscope One of your psychotic reporters was calling for people to kill Donald Trump and storm the White...

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No votes

Skype makes it impossible to cancel. The links they provide take you in circles. That's why I'm calling the fraud dept....

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Yahoo and Skype Products and Services

Most reviewed product and services
  • Yahoo Account (268 reviews)
  • Yahoo Website (157 reviews)
  • Yahoo Email Service (115 reviews)
  • Skype Account (27 reviews)
  • Skype Digital Phone Service (9 reviews)
  • Skype Customer Care (6 reviews)