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Yahoo

Media
  • 2 ISSUES RESOLVED
  • 676 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $15.3K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Email 5
  • Old messenger 4
  • For the first bit at least 4
  • Old email service 3
  • I used to love yahoo b4 the latest download version 3

Customers don't like

  • Poor customer service5
  • Robotic service people4
  • No customer support4
  • Tecnical support3
  • No service3
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Skype

Media
  • 0 ISSUES RESOLVED
  • 46 TOTAL REVIEWS
  • $4K CLAIMED LOSSES
  • $266 AVERAGE LOSS
1.2
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Free video calls 2
  • Convenience 2
  • Used to when you could ring them with problems or complaints 1
  • Used to be good 1
  • It used to be so easy to use 1

Customers don't like

  • Poor signal and customer service very incompetent2
  • Impossible to deal with2
  • Customer service2
  • Unreasonable behaviour1
  • Robotic problem non-solving1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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