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Yahoo

Media
  • 2 ISSUES RESOLVED
  • 725 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $14.6K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Email 5
  • Old messenger 4
  • For the first bit at least 4
  • Old email service 3
  • I used to love yahoo b4 the latest download version 3

Customers don't like

  • Poor customer service24
  • Robotic service people4
  • No customer support4
  • Too many nonsense ads that doesnt appeal to any customer3
  • Tecnical support3
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Skype

Media
  • 1 ISSUES RESOLVED
  • 53 TOTAL REVIEWS
  • $10.2K CLAIMED LOSSES
  • $539 AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Free video calls 2
  • Convenience 2
  • When it actually worked 1
  • Used to when you could ring them with problems or complaints 1
  • Used to be good 1

Customers don't like

  • Customer service8
  • Poor signal and customer service very incompetent2
  • Impossible to deal with2
  • Unreasonable behaviour1
  • Robotic problem non-solving1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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