PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Skype and Yahoo as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.


Skype and Yahoo Overview

Total reviews
Company responses
Issues resolved

Yahoo was first mentioned on PissedConsumer on Feb 6, 2007 and since then this brand received 911 reviews. It is 852 reviews more than Skype received since Jun 6, 2009. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Skype customer support team than with Yahoo customer service.

Skype and Yahoo Consumer Ratings

108 out of 1004 in Media category
79 out of 1004 in Media category
89 in category
79 in category
Customer service
88 in category
63 in category
Product or Service Quality
59 in category
45 in category

According to consumer ratings and reviews, Yahoo ranks 29 points higher in the Media category than Skype. People gave Skype 1.3 stars for Website criterion in Media category and it is 106 points higher than the worst rated brand in this category. At the same time, Yahoo was rated 1.6 stars for Website criterion in this category and it is 116 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Yahoo has a higher rating than Skype. Regarding Product or Service Quality criterion, consumers gave Skype 1.2 stars and it is 70% greater than other in category. Yahoo however was rated 1.6 stars and it is 77% greater than other in category.

Skype and Yahoo Rating Details

1.3 (25 reviews)
1.6 (219 reviews)
Reviewer's quote

My Skype account was hacked and £250 was taken from my account. This was unauthorized transaction and therefore fraudulent or illigal. I informed Skype, but they would not refund . The customer service via chat was appoloning and the refused talking to me as the bucket has changed my email and...


...Any questions are delegated to a website where if your issue isn't one that is already described than you're basically screwed..

Customer service
1 (24 reviews)
1.3 (230 reviews)
Reviewer's quote

Worst customer service experience i have ever had. I hope they shut down and everyone stops using them How on earth can they have a customer service chat option that you can only chat to and not call anyone. And each time you have to start chatting to a new person since there is no option to talk...

carly s

Contacting Yahoo Support Number for help is the best option available for you if you are facing any kind of problems regarding Yahoo Mail. For more info dial our toll-free number +1 844 241 0563.

Product or Service Quality
1.2 (21 reviews)
1.6 (198 reviews)
Reviewer's quote

...I'm looking for my replacement service now. PLUS, it seems impossible to locate the Skype support..


Spoke with Yahoo customer service because there was suspicious activity in my email. They found several foreign addresses and that my account had been compromised. They said they had to pass it to a CISCO professional in my are to get account cleaned up and that it would cost $250...

Kristin J

Skype and Yahoo Pros and Cons

  • Free video calls
  • Convenience
  • When it actually worked
  • Old messenger
  • Email
  • I used to love yahoo b4 the latest download version
  • Customer service
  • Poor signal and customer service very incompetent
  • Impossible to deal with
  • Poor customer service
  • No customer support
  • Tecnical support

Skype and Yahoo Most Positive Reviews

Top rated reviews
No votes

I have been locked out of my own emails for over five months, you can clarify the fact that I level in London...

Skype and Yahoo Most Critical Reviews

Lowest rated reviews

I am using Skype since 4-5 years and suddenly few months ago my account has been restricted even i don't know the...


I have been using yahoo, and they would charge me 19.99 a year for yahoo plus??? They just take from your account,...

Skype and Yahoo Latest Reviews

Recent published reviews

Skype makes it impossible to cancel. The links they provide take you in circles. That's why I'm calling the fraud dept....

Read all 59 reviews

I have an old email that really has some important things in it however I don't remember my past word an I can't get in...

Read all 911 reviews

Skype and Yahoo Products and Services

Most reviewed product and services
  • Skype Account (27 reviews)
  • Skype Digital Phone Service (9 reviews)
  • Skype Customer Care (6 reviews)
  • Yahoo Account (182 reviews)
  • Yahoo Website (104 reviews)
  • Yahoo Messenger Desktop Application (85 reviews)