PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Skype and Yahoo as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Skype
Yahoo

Skype and Yahoo Overview

Total reviews 60 1685
Company responses 0 0
Issues resolved 1 8

Skype and Yahoo Consumer Ratings

Rank
140 out of 625 in Media category
105 out of 625 in Media category
Website
125 in category
No votes
Customer service
123 in category
No votes
Billing Practices
80 in category
No votes
Exchange, Refund and Cancellation Policy
98 in category
No votes

Skype and Yahoo Rating Details

Website
1.3 (25 reviews)
No votes
Reviewer's quote

My Skype account was hacked and £250 was taken from my account. This was unauthorized transaction and therefore fraudulent or illigal. I informed Skype, but they would not refund . The customer service via chat was appoloning and the refused talking to me as the bucket has changed my email and...

Read full review

...Why does it direct me to this website in the first place? I have no idea and I cant find any answers on the internet either. The only answers I can get out of Yahoo is to visit their useless help page or to pay $4. 99 to use their phone support hotline...

Read full review
Customer service
1 (25 reviews)
No votes
Reviewer's quote

Worst customer service experience i have ever had. I hope they shut down and everyone stops using them How on earth can they have a customer service chat option that you can only chat to and not call anyone. And each time you have to start chatting to a new person since there is no option to talk...

Read full review

...The chat feature on the customer service site was completely unhelpful. And when I looked up the number for customer support, it said there was a $4. 99 fee...

Read full review
Billing Practices
1.4 (24 reviews)
No votes
Reviewer's quote

After over 10 years of using their paid services (a couple of Skype-In phone lines, extensive usage of Skype Out, etc.), because an issue with credit card rejecting payment, they unilaterally cancelled the contract I had for such a long time, even when I fixed the problem just hours into the day of...

Read full review

...THERE IS A CLASS ACTION LAWSUIT AGAINST THEM RIGHT NOW FOR THEIR ILLEGAL BILLING PRACTICES, IN CALIFORNIA. I AM TRYING TO GET IN IT. I cancelled 2 of my 3 domains and DEFINITELY WILL BE TRANSFERRING THE OTHER ONE AWAY FROM THIS RIPOFF COMPANY!!!!..

Read full review
Exchange, Refund and Cancellation Policy
1 (21 reviews)
No votes
Reviewer's quote

I just found out that skype will only refund credits bought within 14 days of purchase. Is this legal? In California gift cards purchased (basically advance credit) can't legally expire, so how does skype get away with keeping money you paid them for credit which hasn't been used? Regarding another...

Read full review

Yahoo does have a biased reporting policy towards Trump, that much I have to be honest about. Their apparent loyalties with the Liberal, Democratic or Left party controls how they report, what they allow to be reported and how often they report any news regarding Trump. Yahoo has never unloaded as...

Read full review

Skype and Yahoo Pros and Cons

Pros
  • Free video calls
  • Convenience
  • When it actually worked
  • Email
  • Free mail 20 years ago
  • Old 2015 yahoo home page
Cons
  • Customer service
  • Poor signal and customer service very incompetent
  • Impossible to deal with
  • Poor customer service
  • No customer support
  • Yahoo is no longer user friendly

Skype and Yahoo Most Positive Reviews

Top rated reviews
No votes
5

I have been locked out of my own emails for over five months, you can clarify the fact that I level in London...

Read full review
No votes
5

I downloaded "Messenger" from yahoo. All I wanted was messenger. So, when prompted with "speed up your pc with pc scam...

Read full review

Skype and Yahoo Most Critical Reviews

Lowest rated reviews
1

I am using Skype since 4-5 years and suddenly few months ago my account has been restricted even i don't know the...

Read full review
1

I have been using yahoo, and they would charge me 19.99 a year for yahoo plus??? They just take from your account,...

Read full review
1

I had been sent on a merry go round...via the online chat n now emails...
I gave them my credit card numbers n was told...

Read full review
1

I HAVE TRIED CALLING CUSTOMER CARE TO RETRIEVE MY PASSWORD FOR MY EMAIL AND HAD NO SUCH LUCK. YAHOO HAD ME CHANGE MY...

Read full review

Skype and Yahoo Latest Reviews

Recent published reviews
1.8

After over 10 years of using their paid services (a couple of Skype-In phone lines, extensive usage of Skype Out,...

Read full review
No votes

they not providing good support

Read full review
No votes

Skype makes it impossible to cancel. The links they provide take you in circles. That's why I'm calling the fraud dept....

Read full review
No votes

I for got password and i don't have access to any of the account that have my information

Read full review

Skype and Yahoo Products and Services

Most reviewed product and services
  • Skype Account (27 reviews)
  • Skype Digital Phone Service (9 reviews)
  • Skype Customer Care (6 reviews)
  • Yahoo Account (288 reviews)
  • Yahoo Website (163 reviews)
  • Yahoo Email Service (131 reviews)