Start a new comparison
Delete

Skype

Media
  • 1 ISSUES RESOLVED
  • 54 TOTAL REVIEWS
  • $10.2K CLAIMED LOSSES
  • $539 AVERAGE LOSS
1.3
Website
Customer service
Billing Practices
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Free video calls 2
  • Convenience 2
  • When it actually worked 1
  • Used to when you could ring them with problems or complaints 1
  • Used to be good 1

Customers don't like

  • Customer service8
  • Poor signal and customer service very incompetent2
  • Impossible to deal with2
  • Unreasonable behaviour1
  • Robotic problem non-solving1
Delete

Time Warner Cable

Telecommunications
  • 5 ISSUES RESOLVED
  • 1547 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
1.6
Website
Customer service
Billing Practices
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Internet speed when it works 11
  • No contract 7
  • Variety of channels 6
  • Field technician 6
  • Techs who came to my home 4

Customers don't like

  • Poor customer service33
  • No solution to simple task15
  • Argumentative customer service15
  • Lack of problem solving9
  • Frequent cable outages6
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel