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Skype

Media
  • 0 ISSUES RESOLVED
  • 37 TOTAL REVIEWS
  • $3K CLAIMED LOSSES
  • $213 AVERAGE LOSS
1.3
Website
Customer service
Exchange, Refund and Cancellation Policy
Billing Practices
Diversity of Products or Services
  • Convenience 2
  • Free video calls 1
  • It used to be so easy to use 1
  • Used to be good 1
  • Used to when you could ring them with problems or complaints 1

Customers don't like

  • Customer service8
  • Impossible to deal with4
  • Look like cheating now4
  • Robotic problem non-solving2
  • Unreasonable behaviour2
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Sonetel

Telecommunications
Has verified representatives
  • 2 ISSUES RESOLVED
  • 16 COMPANY RESPONSES
  • 20 TOTAL REVIEWS
  • $21.2K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
4.0
Website
Customer service
Exchange, Refund and Cancellation Policy
Billing Practices
Diversity of Products or Services
  • Pricing 2
  • Customer service 1

Customers don't like

  • Taking pre-payment money and then blocking the account3
  • Bad service2
  • Quality2
  • Services2
  • Nothing as of now1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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