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Skype

Media
  • 1 ISSUES RESOLVED
  • 53 TOTAL REVIEWS
  • $10.2K CLAIMED LOSSES
  • $539 AVERAGE LOSS
1.3
Website
Customer service
Billing Practices
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Free video calls 2
  • Convenience 2
  • When it actually worked 1
  • Used to when you could ring them with problems or complaints 1
  • Used to be good 1

Customers don't like

  • Customer service8
  • Poor signal and customer service very incompetent2
  • Impossible to deal with2
  • Unreasonable behaviour1
  • Robotic problem non-solving1
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Sonetel

Telecommunications
Has verified representatives
  • 2 ISSUES RESOLVED
  • 20 COMPANY RESPONSES
  • 30 TOTAL REVIEWS
  • $26.3K CLAIMED LOSSES
  • $2K AVERAGE LOSS
3.4
Website
Customer service
Billing Practices
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Website and way to help me get up going 2
  • Promise of their services 2
  • Pricing 2
  • Customer service 2
  • Phone number choice 1

Customers don't like

  • Delivery of their servicesso bad on many levels3
  • Taking pre-payment money and then blocking the account2
  • Services2
  • Quality1
  • Bad service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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