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Skype

Media
  • 0 ISSUES RESOLVED
  • 42 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $6.5K AVERAGE LOSS
1.3
Website
Customer service
Billing Practices
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Free video calls 2
  • Convenience 2
  • It used to be so easy to use 1
  • Used to when you could ring them with problems or complaints 1
  • Used to be good 1

Customers don't like

  • Poor signal and customer service very incompetent2
  • Customer service2
  • Impossible to deal with2
  • Robotic problem non-solving1
  • Unreasonable behaviour1
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Sonetel

Telecommunications
Has verified representatives
  • 2 ISSUES RESOLVED
  • 19 COMPANY RESPONSES
  • 24 TOTAL REVIEWS
  • $26.2K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
3.9
Website
Customer service
Billing Practices
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Pricing 2
  • Customer service 1
  • Promise of their services 1

Customers don't like

  • Taking pre-payment money and then blocking the account2
  • Services2
  • Bad service1
  • Quality1
  • Delivery of their servicesso bad on many levels1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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