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SkinStore

Cosmetics and Toiletries
  • 1 ISSUES RESOLVED
  • 24 TOTAL REVIEWS
  • $7K CLAIMED LOSSES
  • $696 AVERAGE LOSS
1.7
Customer service
Website
Reliability
Exchange, Refund and Cancellation Policy
Staff
  • Prices 1

Customers don't like

  • Misleading information2
  • Cancelled part of order2
  • Customer service staff lying1
  • Them making it difficult for a customer to correct their mistake1
  • Extremely poor service1
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Wen

Cosmetics and Toiletries
  • 2 ISSUES RESOLVED
  • 1759 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
2.1
Customer service
Website
Reliability
Exchange, Refund and Cancellation Policy
Staff
  • Smell 12
  • How it makes my hair feel and look 8
  • Product 7
  • Feel of my hair 6
  • Thinning hair falling out 5

Customers don't like

  • Hair loss12
  • Lost my hair11
  • Deceptive marketing practice8
  • Losing my hair when i shampooed4
  • Unhelpful customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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