PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about SkinStore and Walmart as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.


SkinStore and Walmart Overview

Total reviews
Company responses
Issues resolved

Walmart was first mentioned on PissedConsumer on May 31, 2007 and since then this brand received 8312 reviews. It is 8239 reviews more than SkinStore received since Apr 17, 2012. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with SkinStore customer support team and Walmart customer service.

SkinStore and Walmart Consumer Ratings

225 out of 1215 in Cosmetics and Personal Care category
53 out of 614 in Supermarkets and Malls category
Customer service
210 in category
56 in category
Exchange, Refund and Cancellation Policy
166 in category
33 in category
Product or Service Quality
238 in category
43 in category

SkinStore and Walmart Rating Details

Customer service
1 (41 reviews)
1.6 (2610 reviews)
Reviewer's quote

...They sent it on to "compliance" although I now do not believe they ever had any intention on providing customer support. They told me that I should have known my skin better than that. They obviously don't want a piece of the thousands that I spend on this stuff a year...

Susan S

...I want to continue to be a loyal customer but I do believe I am owed compensation for this product. It was gain flings sunrise laundry detergent pacs 96 count $21. 44 before tax I live in California but I understand that you don't control that so I am not looking for reimbursement for that...

Exchange, Refund and Cancellation Policy
1.1 (39 reviews)
2.3 (2160 reviews)
Reviewer's quote

...I sent skin store a message within 1 week after receiving and they are refusing to replace OR refund the faulty product because I threw away the packaging. DO NOT BUY FROM THEM! THEY WILL NOT GUARANTEE THE PRODUCTS THEY SELL TO BE IN WORKING CONDITION!!!..


...I took it back and explained that this one was faulty, but Demetris Kelly told me that it was their policy not to take returned. I explained that there was no sign up saying that this product has a no return policy. If it had I would not have bought it...

Product or Service Quality
1.1 (39 reviews)
2.1 (2106 reviews)
Reviewer's quote

There customer service is rerouted to the UK where thery will always turn down a refund no matter what the issue if you have just opened the box. They are callous in their responses..


I am an Elderly heart patient, I order from Walmart because of the convince. I do not have a car, nor do I have anyone who lives with me. I live on the second floor of my Apartment Building, getting up and down the stairs is next to impossible for me. I have asked in the past that no packages be...


SkinStore and Walmart Pros and Cons

  • Prices
  • Prices
  • Location
  • Convenience
  • Extremely poor service
  • Misleading information
  • Fraud
  • Customer service
  • Service
  • Management

SkinStore and Walmart Most Positive Reviews

Top rated reviews
No votes

my friend and my grandma were drinking bottled water from walmart. My grandmas tasted okay but my friend swallowed a...

SkinStore and Walmart Most Critical Reviews

Lowest rated reviews

I ordered cosmetics on June 6, received someone else's order 2 weeks later. I emailed the company using the e-mail addre...


I ordered from Walmart online. I had a few returns and was told I could return them at the Broadway Walmart Store. I ha...

SkinStore and Walmart Latest Reviews

Recent published reviews

Just had a question about order. Change your name from pissed consumer-not very classy. Just a suggestion

Read all 73 reviews

I have been a customer of the wal mart superstore on main st in wakeforest NCsince the day it opened 16 or 17 years...

Read all 8312 reviews

SkinStore and Walmart Products and Services

Most reviewed product and services
  • Skinstore Customer Care (24 reviews)
  • Skinstore Shipping Service (23 reviews)
  • Skinstore Website (2 reviews)
  • Walmart Customer Care (717 reviews)
  • Walmart Manager (540 reviews)
  • Walmart Cashier (427 reviews)