SkinStore vs Walmart: which one is better? @ Pissed Consumer

PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about SkinStore and Walmart as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

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SkinStore

1.4

Walmart

2.2

SkinStore

Walmart

SkinStore and Walmart Overview

Total reviews

8312

Company responses

Issues resolved

Walmart was first mentioned on PissedConsumer on May 31, 2007 and since then this brand received 8312 reviews. It is 8239 reviews more than SkinStore received since Apr 17, 2012. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with SkinStore customer support team and Walmart customer service.

SkinStore and Walmart Consumer Ratings

Rank

225 out of 1215 in Cosmetics and Personal Care category

53 out of 614 in Supermarkets and Malls category

Customer service

210 in category

56 in category

Exchange, Refund and Cancellation Policy

166 in category

33 in category

Product or Service Quality

238 in category

43 in category

SkinStore and Walmart Rating Details

Customer service

1 (41 reviews)

1.6 (2610 reviews)

Reviewer's quote

...They sent it on to "compliance" although I now do not believe they ever had any intention on providing customer support. They told me that I should have known my skin better than that. They obviously don't want a piece of the thousands that I spend on this stuff a year...

Susan S

...I want to continue to be a loyal customer but I do believe I am owed compensation for this product. It was gain flings sunrise laundry detergent pacs 96 count $21. 44 before tax I live in California but I understand that you don't control that so I am not looking for reimbursement for that...

Addisynn

Exchange, Refund and Cancellation Policy

1.1 (39 reviews)

2.3 (2160 reviews)

Reviewer's quote

...I sent skin store a message within 1 week after receiving and they are refusing to replace OR refund the faulty product because I threw away the packaging. DO NOT BUY FROM THEM! THEY WILL NOT GUARANTEE THE PRODUCTS THEY SELL TO BE IN WORKING CONDITION!!!..

mom

...I took it back and explained that this one was faulty, but Demetris Kelly told me that it was their policy not to take returned. I explained that there was no sign up saying that this product has a no return policy. If it had I would not have bought it...

Arora

Product or Service Quality

1.1 (39 reviews)

2.1 (2106 reviews)

Reviewer's quote

There customer service is rerouted to the UK where thery will always turn down a refund no matter what the issue if you have just opened the box. They are callous in their responses..

I am an Elderly heart patient, I order from Walmart because of the convince. I do not have a car, nor do I have anyone who lives with me. I live on the second floor of my Apartment Building, getting up and down the stairs is next to impossible for me. I have asked in the past that no packages be...

Rodman