PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Skin Vitality and Sona Medspa as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Skin Vitality
Sona Medspa

Skin Vitality and Sona Medspa Overview

Total reviews
25
95
Company responses
0
1
Issues resolved
1
1

Skin Vitality and Sona Medspa Consumer Ratings

Rank
102 out of 706 in Beauty Salons and Spas category
97 out of 706 in Beauty Salons and Spas category
Customer service
65 in category
68 in category
Value for money
67 in category
80 in category
Product or Service Quality
73 in category
75 in category
Price Affordability
113 in category
100 in category

Skin Vitality and Sona Medspa Rating Details

Customer service
1.6 (22 reviews)
1.6 (53 reviews)
Reviewer's quote

DON'T WASTE YOUR MONEY! WORST customer service EVER! Super shady. I could provide many details but in short..

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Very disappointed in services ! injectables have my face looking deformed, poor customer service in that the person who injected me commented “well it’s not a facelift!” Some nerve after I spent over $1800 for treatment! I’m just pissed that I’m stuck till injectables wear off ! With a deformed...

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Value for money
1.5 (21 reviews)
1.2 (41 reviews)
Reviewer's quote

...Even if I am out this money, I'd like to talk to someone that qualified to assess the situation. It seems that they don't work in the clinics are are otherwise unreachable. I have been waiting for a response for nearly a week now...

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...All they care about is getting your money..

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Product or Service Quality
1.5 (20 reviews)
1.4 (50 reviews)
Reviewer's quote

This place is all "smoke and mirrors"! I spent a lot of money and would have spent more, if I had not been so disappointed in their "Customer Service". My Cool Sculpting treatments produced a highly undesirable effect and left me with a peculiar shaped abdomen, much uglier than just a plump stomach...

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...Need to contact Legal Service and contact individuals with the same Problems or another problems that women have experience. ..

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Price Affordability
1.4 (18 reviews)
1.7 (48 reviews)
Reviewer's quote

I cancelled on June 7th ( well before the appointment date of August 15/18 -My credit card was not only charged the $50 but also the entire “Quoted” price of $2100. I have called the Kitchener location- the call center and spoken to SARAH P ( surname and information below). In short I was advised...

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Now, since they went corporate, they felt like going back on their biggest sales pitch of cheaper lifetime hair touch ups to doubling the prices now. After reading the prices for touch ups after your package is finished, you can see that they just did this to get you to buy another pacakage. Funny...

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Skin Vitality and Sona Medspa Pros and Cons

Pros
  • Initial care about their clients
  • Nurse practitioner
  • Technician was wonderful
  • Customer service
Cons
  • Uneducated staff
  • Only care about your money
  • No results from the treatment
  • Deceptivness of the rep who sold me the treatment package
  • Way they treated you if something went wrong
  • Results

Skin Vitality and Sona Medspa Most Positive Reviews

Top rated reviews
5

I was able to get a last minute appointment at Skin Vitality for my obsession that is Botox!
I had never had a procedure...

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5

Worst customer service ever! Ashley, the so called manager there is so rude!

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4.9

I am a long time patient of this company and felt compelled to write a review of my experience after reading the other...

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5

I received Botox and facial filler two weeks ago by Jessica Pebbles @ Sona Med Spa (Little Rock) Location. It was an...

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Skin Vitality and Sona Medspa Most Critical Reviews

Lowest rated reviews
1

went for an ipl a complete joke from start to finish I have had IPL for years I would drive to Woodbridge from Hamilton...

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1

I Have Malasma Of The Face. Sona Told Me They Could Fix my Face. They Subjected Me To Pixell Laser, AFT, & CHEMICAL...

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1

I wish I red the reviews before visiting the clinic, I booked for the free consultation for the fraxel treatment, with a...

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1

I requested a refund of my credit because the results were not as good as results from my dermatologist for the CO2 lase...

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Skin Vitality and Sona Medspa Latest Reviews

Recent published reviews
4

So I had my BOTOX done 11 days ago I know they say 14 days for the full effect so I'll wait 4 more days and edit this...

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2

First if all I had to listen to the managers personal problems to start with. Then I had two treatments and paid during...

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1

DON'T WASTE YOUR MONEY! WORST customer service EVER! Super shady.
I could provide many details but in short... I had EM S...

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1

The PA, Shane, couldn’t diagnose me correctly my first, second, or third visit but billed me all for full visits and...

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Skin Vitality and Sona Medspa Products and Services

Most reviewed product and services
  • Skin Vitality Coolsculpting Body Treatment (5 reviews)
  • Skin Vitality Botox Injection (5 reviews)
  • Skin Vitality Fraxel Body Treatment (2 reviews)
  • Sona Medspa Laser Hair Removal (19 reviews)
  • Sona Medspa Coolsculpting Body Treatment (13 reviews)
  • Sona Medspa Customer Care (8 reviews)