PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Six Flags and Universal Studios Hollywood as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Six Flags
Universal Studios Hollywood

Six Flags and Universal Studios Hollywood Overview

Total reviews
249
0
Company responses
0
0
Issues resolved
1
0

Six Flags and Universal Studios Hollywood Consumer Ratings

Rank
14 out of 183 in Theme Parks category
32 out of 183 in Theme Parks category
Customer service
13 in category
No votes
Product or Service Quality
9 in category
No votes
Website
16 in category
No votes
Value for money
7 in category
No votes

Six Flags and Universal Studios Hollywood Rating Details

Customer service
1.4 (115 reviews)
No votes
Reviewer's quote

...Their customer service gives zero rats no matter how much you complain and will just blame you for not reading the terms carefully. But their terms and conditions are so unbelievably shady that nobody would expect it to be so difficult. They trick you and steal your money...

Read full review

No items

Product or Service Quality
1.9 (107 reviews)
No votes
Reviewer's quote

...I go online to member services and hunt around for like 5 minutes until I finally find the place to cancel memberships. It says something along the lines of "Want to cancel? We make it easy! Just put in your information below". So I put in my info, hit the submit button, and..

Read full review

No items

Website
1.9 (106 reviews)
No votes
Reviewer's quote

I tried to cancel my membership online and the website told me I didn't have the right account information. Then I got on chat and waited for 35 minutes before someone came on ant told me I was not the primary guest on the account, which I am. than I got a phone number to call and cancel where the...

Read full review

No items

Value for money
2 (102 reviews)
No votes
Reviewer's quote

my husband laid off and i need all that money back and cancel my membership..

Read full review

No items

Six Flags and Universal Studios Hollywood Pros and Cons

Pros
  • Roller coasters
  • Roller coaster
  • Water park
No votes
Cons
  • Bad customer service
  • Useless management
  • Attitude and no follow up
No votes

Six Flags and Universal Studios Hollywood Most Positive Reviews

Top rated reviews
5

I wasn’t able to cancel my membership at the time I trying to because I didn’t have the account for a yr yet but the...

Read full review
No votes
4.6

Erroneously purchased tix in Texas instead of California. Issue was resolved by one of the customer care folks in...

Read full review
No votes

Six Flags and Universal Studios Hollywood Most Critical Reviews

Lowest rated reviews
1

SOMEONE BROKE INTO MY RENTAL VAN WHILE WE WERE AT THE PARK AND STOLE SEVERAL OF OUR BELONGINGS. I NOW HAVE TO PAY FOR A...

Read full review
No votes
1

I was at the park on July 3, 2015, with my son and a couple of his friends. I had given my son $20 for incidentals. Wh...

Read full review
No votes

Six Flags and Universal Studios Hollywood Latest Reviews

Recent published reviews
1.3

Six Flags closed for months and keep charging me monthly fees I Called and canceled and they are still charging me Fraud

Read full review
No votes
2.4

Impossible to cancel, contract says 14 days before renewal, then they send a sly email that puts you in for...

Read full review
No votes

Six Flags and Universal Studios Hollywood Products and Services

Most reviewed product and services
  • Six Flags Customer Care (60 reviews)
  • Six Flags Membership (45 reviews)
  • Six Flags Pass (21 reviews)