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Sittercity

Professional Services
Has verified representatives
  • 3 ISSUES RESOLVED
  • 39 COMPANY RESPONSES
  • 132 TOTAL REVIEWS
  • $11K CLAIMED LOSSES
  • $422 AVERAGE LOSS
1.9
Website
Customer service
Staff
Reliability
Discounts and Special Offers
  • Service 2
  • Idea behind the site 2
  • Have background checks 2
  • Some of the babysitters featured on their site 1
  • Qualified caregiver 1

Customers don't like

  • Deceptive billing practices4
  • Fraudulent billing3
  • Deceptive billing2
  • Way the treat their sitters1
  • Unreliability of profile information1
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Vitalchek

Professional Services
Has verified representatives
  • 4 ISSUES RESOLVED
  • 74 COMPANY RESPONSES
  • 721 TOTAL REVIEWS
  • $49.7K CLAIMED LOSSES
  • $178 AVERAGE LOSS
1.8
Website
Customer service
Staff
Reliability
Discounts and Special Offers
  • That the website was fast and easy to order on 7
  • Quick service and prompt emails 5
  • Able to order on line 5
  • Prices are upfront 3
  • Speedy delivery 2

Customers don't like

  • No refund policy5
  • Handling of private information5
  • Slow service4
  • Extremely expensive4
  • Entire experience4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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