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Sittercity

Professional Services
Has verified representatives
  • 2 ISSUES RESOLVED
  • 13 COMPANY RESPONSES
  • 102 TOTAL REVIEWS
  • $6.7K CLAIMED LOSSES
  • $318 AVERAGE LOSS
1.7
Website
Customer service
Staff
Diversity of Products or Services
Discounts and Special Offers
  • Service 2
  • Have background checks 2
  • Idea behind the site 1
  • Qualified caregiver 1
  • Oportunity 1

Customers don't like

  • Deceptive billing practices7
  • Deceptive billing4
  • Fraudulent billing4
  • Lack of clarity3
  • Way the treat their sitters2
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Vitalchek

Professional Services
Has verified representatives
  • 3 ISSUES RESOLVED
  • 42 COMPANY RESPONSES
  • 602 TOTAL REVIEWS
  • $47.5K CLAIMED LOSSES
  • $193 AVERAGE LOSS
1.8
Website
Customer service
Staff
Diversity of Products or Services
Discounts and Special Offers
  • Zero 11
  • Able to order on line 5
  • That the website was fast and easy to order on 4
  • Quick service and prompt emails 3
  • Prices are upfront 2

Customers don't like

  • No refund policy11
  • Horrible customer service10
  • Handling of private information8
  • And no refund7
  • Customer service6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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