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Sittercity

Auctions and Marketplaces
Has verified representatives
  • 4 ISSUES RESOLVED
  • 67 COMPANY RESPONSES
  • 163 TOTAL REVIEWS
  • $15.4K CLAIMED LOSSES
  • $453 AVERAGE LOSS
1.9
Website
Customer service
Staff
Discounts and Special Offers
  • Service 2
  • Oportunity 2
  • Idea behind the site 2
  • Have background checks 2
  • Some of the babysitters featured on their site 1

Customers don't like

  • Deceptive billing practices6
  • Fraudulent billing5
  • Deceptive billing3
  • Complete lack of security protecting users3
  • Lack of clarity2
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Vitalchek

Professional Services
Has verified representatives
  • 6 ISSUES RESOLVED
  • 302 COMPANY RESPONSES
  • 929 TOTAL REVIEWS
  • $51.8K CLAIMED LOSSES
  • $165 AVERAGE LOSS
2.1
Website
Customer service
Staff
Discounts and Special Offers
  • That the website was fast and easy to order on 8
  • Able to order on line 6
  • Quick service and prompt emails 5
  • Prices are upfront 5
  • Easy click website 3

Customers don't like

  • Horrible customer service19
  • It is a rip off and false representation6
  • Entire experience6
  • No refund policy5
  • Handling of private information5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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