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Sittercity

Professional Services
Has verified representatives
  • 3 ISSUES RESOLVED
  • 30 COMPANY RESPONSES
  • 119 TOTAL REVIEWS
  • $10.9K CLAIMED LOSSES
  • $436 AVERAGE LOSS
1.8
Website
Customer service
Staff
Discounts and Special Offers
Reliability
  • Service 2
  • Have background checks 2
  • Idea behind the site 2
  • Qualified caregiver 1
  • Some of the babysitters featured on their site 1

Customers don't like

  • Deceptive billing practices4
  • Fraudulent billing3
  • Deceptive billing2
  • Unreliability of profile information1
  • Way the treat their sitters1
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Vitalchek

Professional Services
Has verified representatives
  • 4 ISSUES RESOLVED
  • 45 COMPANY RESPONSES
  • 685 TOTAL REVIEWS
  • $48.7K CLAIMED LOSSES
  • $183 AVERAGE LOSS
1.7
Website
Customer service
Staff
Discounts and Special Offers
Reliability
  • That the website was fast and easy to order on 6
  • Able to order on line 5
  • Quick service and prompt emails 4
  • Prices are upfront 3
  • Easy click website 2

Customers don't like

  • No refund policy5
  • Handling of private information5
  • And no refund4
  • Extremely expensive4
  • Entire experience4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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