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Sittercity

Hospitals, Clinics and Medical Centers
Has verified representatives
  • 4 ISSUES RESOLVED
  • 55 COMPANY RESPONSES
  • 150 TOTAL REVIEWS
  • $11.8K CLAIMED LOSSES
  • $393 AVERAGE LOSS
2.0
Website
Customer service
Staff
Reliability
  • Service 2
  • Idea behind the site 2
  • Have background checks 2
  • Some of the babysitters featured on their site 1
  • Qualified caregiver 1

Customers don't like

  • Fraudulent billing4
  • Deceptive billing practices4
  • Deceptive billing2
  • Way the treat their sitters1
  • Unreliability of profile information1
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Vitalchek

Professional Services
Has verified representatives
  • 6 ISSUES RESOLVED
  • 224 COMPANY RESPONSES
  • 859 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $495 AVERAGE LOSS
2.1
Website
Customer service
Staff
Reliability
  • That the website was fast and easy to order on 8
  • Able to order on line 6
  • Quick service and prompt emails 5
  • Prices are upfront 5
  • Easy click website 3

Customers don't like

  • Horrible customer service19
  • It is a rip off and false representation6
  • No refund policy5
  • Handling of private information5
  • Entire experience5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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