PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sitejabber and Thumbtack as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.


Sitejabber and Thumbtack Overview

Total reviews
Company responses
Issues resolved

Thumbtack was first mentioned on PissedConsumer on May 18, 2012 and since then this brand received 2969 reviews. It is 2952 reviews more than Sitejabber received since Jan 15, 2016.

Sitejabber and Thumbtack Consumer Ratings

16 out of 180 in Review Websites and Directories category
58 out of 430 in Auctions and Marketplaces category
Product or Service Quality
9 in category
52 in category
15 in category
52 in category
Customer service
4 in category
30 in category

Sitejabber and Thumbtack Rating Details

Product or Service Quality
1.4 (11 reviews)
1.8 (1025 reviews)
Reviewer's quote

Reviewing La Heroina, a Chinese cheap quality clothes on line company, I noticed too many positive fake reviews. The language is too repetitive in bunches of 5-6 reviews, very broken English, with too many grammatical and spelling mistakes. Most of 5-4 stars the reviewers names cannot be checked...


The quality of the lead is not and issue although, regardless of how many times I change the distance traveled it continues to go to 150 miles away??? SMH. The sales team are all english speaking in thumbtack, once they sell you then you no longer get anyone english speaking. The language barrier...

1.2 (10 reviews)
2.3 (1037 reviews)
Reviewer's quote

This website is the worse. It’s a scam and I will never use it again! I’ve learned my lesson..


...The website is absolutely flawed on multiple levels. Well the "employee" suffice to say gave me tons of bull for 30 minutes and dished out lies for why I need to spend a minimum of $600 for unproven services. Totally fraudulent claims and lies...

D. L
Customer service
1.4 (9 reviews)
1.8 (1149 reviews)
Reviewer's quote

this company is enabling a customer to blackmail me and they will do nothing about it..


...type of job and made me spent 30$! But you allowed a person I paid 30$ a fake person to rate me over a service I never gave!? and I spent 1 hour with your customer service to be told it was okey he can lie about me I need to answer him in the review, and they didn't want to delete the fake review (nor give me back the money obviously, but that is their standard...


Sitejabber and Thumbtack Pros and Cons

  • Principal
  • Prompt reply and registration
  • Concept
  • Idea
  • Ease of use
  • Fake review site
  • Fakereviews
  • Enabling customer fraud
  • Lost money
  • No accountability
  • Customer service

Sitejabber and Thumbtack Most Positive Reviews

Top rated reviews

I posted a review on site jabber and it said it would go live, but it never stayed live. I reviewed 3 sites and the 2...


Any one can leave you a review without a problem, thumbtack does not investigate or research the so call complaint, they...

Sitejabber and Thumbtack Most Critical Reviews

Lowest rated reviews

Sitejabber.com is a complete scam. As the "jabber" in the name implies, it is simply a website that promotes...


As a contractor I have advertised in many forums and this by far is the biggest waste of valuable time and resources th...

Sitejabber and Thumbtack Latest Reviews

Recent published reviews

I also wrote a review warning customer's of a SCAM.Never got published unless I have logged in.

Read all 17 reviews

No. Still having problems receiving notifications on job leads.

Read all 2969 reviews

Sitejabber and Thumbtack Products and Services

Most reviewed product and services
  • Sitejabber Review Listing (4 reviews)
  • Sitejabber Shopping Review Listing (2 reviews)
  • Sitejabber Account (1 review)
  • Thumbtack Leads (657 reviews)
  • Thumbtack Customer Care (192 reviews)
  • Thumbtack Account (175 reviews)