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Sirius Xm Radio

Telecommunications
  • 5 ISSUES RESOLVED
  • 993 TOTAL REVIEWS
  • $58.4K CLAIMED LOSSES
  • $216 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Radio service 9
  • Good sound 8
  • Service itself was good 6
  • No commercials 6
  • Great selection and sound quality 5

Customers don't like

  • Horrible customer service44
  • Hassle of service cancellation5
  • Unauthorized charge4
  • Sound quality4
  • Poor sound quality4
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Xfinity

Telecommunications
  • 3 ISSUES RESOLVED
  • 627 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $662 AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Internet speed 6
  • When it works right 4
  • Promotional prices 3
  • Installer 3
  • Having internet 3

Customers don't like

  • Customer service28
  • Price6
  • Unwillingness to rectify situation5
  • Service4
  • Dishonest service tech4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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