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Sirius Xm Radio

Telecommunications
  • 5 ISSUES RESOLVED
  • 912 TOTAL REVIEWS
  • $53.7K CLAIMED LOSSES
  • $216 AVERAGE LOSS
1.8
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Reliability
  • Good sound 8
  • Radio service 8
  • Service itself was good 6
  • Escape 5
  • No commercials 5

Customers don't like

  • Horrible customer service10
  • Hassle of service cancellation5
  • Cancellation of channel 754
  • Unauthorized charge4
  • Customer service rep and lack of integrity by company3
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Verizon

Telecommunications
  • 13 ISSUES RESOLVED
  • 2198 TOTAL REVIEWS
  • $540K CLAIMED LOSSES
  • $835 AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Reliability
  • Internet 6
  • Coverage area 4
  • Customer service 4
  • You are a bunch of overcharging crooks 4
  • Tv 3

Customers don't like

  • Incompetent customer service30
  • Poor service19
  • Customer service8
  • Bait and switch7
  • Told one thing and going doing another5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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