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Sirius Xm Radio

Telecommunications
  • 5 ISSUES RESOLVED
  • 1008 TOTAL REVIEWS
  • $58.7K CLAIMED LOSSES
  • $215 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Billing Practices
Reliability
  • Radio service 9
  • Good sound 8
  • Service itself was good 6
  • No commercials 6
  • Great selection and sound quality 5

Customers don't like

  • Horrible customer service44
  • Sound quality5
  • Lack of variety5
  • Hassle of service cancellation5
  • Unauthorized charge4
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SurveyMonkey

Telecommunications
  • 1 ISSUES RESOLVED
  • 26 TOTAL REVIEWS
  • $1.6K CLAIMED LOSSES
  • $231 AVERAGE LOSS
1.5
Customer service
Diversity of Products or Services
Website
Billing Practices
Reliability
  • Survey design interface 2
  • Ease of registration 1

Customers don't like

  • Customer service4
  • Procedure3
  • Hidden fees2
  • Billing policy and lack of customer service2
  • Termination services1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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