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Sirius Xm Radio

Telecommunications
  • 5 ISSUES RESOLVED
  • 971 TOTAL REVIEWS
  • $57K CLAIMED LOSSES
  • $214 AVERAGE LOSS
1.8
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Radio service 8
  • Good sound 8
  • Service itself was good 6
  • No commercials 5
  • Escape 5

Customers don't like

  • Horrible customer service42
  • Hassle of service cancellation5
  • Unauthorized charge4
  • Sound quality4
  • Cancellation of channel 754
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SurveyMonkey

Telecommunications
  • 0 ISSUES RESOLVED
  • 19 TOTAL REVIEWS
  • $1.5K CLAIMED LOSSES
  • $252 AVERAGE LOSS
1.2
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Survey design interface 2
  • Ease of registration 1

Customers don't like

  • Procedure3
  • Customer service3
  • Hidden fees2
  • Billing policy and lack of customer service2
  • Termination services1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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