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Sirius Xm Radio

Telecommunications
  • 5 ISSUES RESOLVED
  • 912 TOTAL REVIEWS
  • $53.7K CLAIMED LOSSES
  • $216 AVERAGE LOSS
1.8
Customer service
Diversity of Products or Services
Website
Reliability
Exchange, Refund and Cancellation Policy
  • Good sound 8
  • Radio service 8
  • Service itself was good 6
  • Escape 5
  • No commercials 5

Customers don't like

  • Horrible customer service10
  • Hassle of service cancellation5
  • Cancellation of channel 754
  • Unauthorized charge4
  • Customer service rep and lack of integrity by company3
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Straight Talk Wireless

Telecommunications
Has verified representatives
  • 5 ISSUES RESOLVED
  • 1577 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $360 AVERAGE LOSS
1.8
Customer service
Diversity of Products or Services
Website
Reliability
Exchange, Refund and Cancellation Policy
  • Price 19
  • Unlimited plan has served me well 13
  • Cell phone 5
  • Service plan 5
  • Mobile internet speed 4

Customers don't like

  • Customer service staff20
  • Misleading terms of service15
  • Lied to by employees and manager6
  • Refusal to help6
  • Given the runaround5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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