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Sirius Xm Radio

Telecommunications
  • 4 ISSUES RESOLVED
  • 865 TOTAL REVIEWS
  • $50.5K CLAIMED LOSSES
  • $214 AVERAGE LOSS
1.8
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Reliability
  • Good sound 8
  • Radio service 8
  • Service itself was good 6
  • Escape 5
  • No commercials 5

Customers don't like

  • Customer service16
  • Horrible customer service12
  • Hassle of service cancellation10
  • Being lied to8
  • Poor customer service7
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Straight Talk Wireless

Telecommunications
  • 5 ISSUES RESOLVED
  • 1489 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $365 AVERAGE LOSS
1.8
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Reliability
  • Price 17
  • Unlimited plan has served me well 13
  • Cell phone 5
  • Service plan 5
  • Mobile internet speed 4

Customers don't like

  • Horrible customer service69
  • Customer service staff30
  • Being lied to29
  • Misleading terms of service27
  • Incompetence of customer service11
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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