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Sirius Xm Radio

Telecommunications
  • 4 ISSUES RESOLVED
  • 872 TOTAL REVIEWS
  • $51.4K CLAIMED LOSSES
  • $215 AVERAGE LOSS
1.8
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Reliability
  • Good sound 8
  • Radio service 8
  • Service itself was good 6
  • Escape 5
  • No commercials 5

Customers don't like

  • Customer service16
  • Horrible customer service12
  • Hassle of service cancellation10
  • Being lied to8
  • Poor customer service8
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Southern Phone

Telecommunications
  • 0 ISSUES RESOLVED
  • 55 TOTAL REVIEWS
  • $270K CLAIMED LOSSES
  • $17.2K AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Reliability
  • Customer assistance 1
  • Customer service 1
  • It when it was adsl 1

Customers don't like

  • Time spent to solve problem4
  • Hidden charges3
  • Poor customer service3
  • Staff actions risking my credit rating3
  • Very poor customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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