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  • 0 ISSUES RESOLVED
  • 119 TOTAL REVIEWS
  • $731 CLAIMED LOSSES
  • $56 AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Sucks 4

Customers don't like

  • Fraudulent at worst6
  • Any of it3
  • Entire website3
  • Automatic membership renewal2
  • Unsecure at best2
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Time Warner Cable

Telecommunications
  • 5 ISSUES RESOLVED
  • 1495 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3.5K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Internet speed when it works 11
  • No contract 7
  • Field technician 6
  • Variety of channels 6
  • Techs who came to my home 4

Customers don't like

  • Lack of problem solving29
  • No solution to simple task27
  • Argumentative customer service23
  • Customer service15
  • Frequent cable outages14
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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