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Simply Wireless

Telecommunications
  • 0 ISSUES RESOLVED
  • 52 TOTAL REVIEWS
  • $3.5K CLAIMED LOSSES
  • $204 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Billing Practices
Reliability
  • Supposed easy phone set-up 1

Customers don't like

  • Poor customer service2
  • Lack of being flexible to customers2
  • Automated customer service2
  • Website needs to include contact information1
  • No human to talk to1
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Verizon

Telecommunications
  • 13 ISSUES RESOLVED
  • 2309 TOTAL REVIEWS
  • $650K CLAIMED LOSSES
  • $966 AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Billing Practices
Reliability
  • Internet 6
  • You are a bunch of overcharging crooks 5
  • Customer service 4
  • Coverage area 4
  • Tv 3

Customers don't like

  • Incompetent customer service25
  • Customer service20
  • Poor service19
  • Bait and switch7
  • Sales practices6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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