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Simply Wireless

Telecommunications
  • 0 ISSUES RESOLVED
  • 51 TOTAL REVIEWS
  • $3.5K CLAIMED LOSSES
  • $204 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Supposed easy phone set-up 1

Customers don't like

  • Lack of being flexible to customers2
  • Automated customer service2
  • Website needs to include contact information1
  • Poor customer service1
  • No human to talk to1
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Tmobile

Telecommunications
  • 4 ISSUES RESOLVED
  • 1064 TOTAL REVIEWS
  • $350K CLAIMED LOSSES
  • $858 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Plans 7
  • Not much to like 7
  • Pricing of the plans 6
  • Sales representative 4
  • Price 4

Customers don't like

  • Customer support10
  • Service9
  • Customer service6
  • Billing6
  • Deceptive billing5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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