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Simply Wireless

Telecommunications
  • 0 ISSUES RESOLVED
  • 51 TOTAL REVIEWS
  • $3.5K CLAIMED LOSSES
  • $204 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Billing Practices
Reliability
  • Supposed easy phone set-up 1

Customers don't like

  • Lack of being flexible to customers2
  • Automated customer service2
  • Website needs to include contact information1
  • Poor customer service1
  • No human to talk to1
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Suddenlink

Telecommunications
  • 11 ISSUES RESOLVED
  • 1238 TOTAL REVIEWS
  • $580K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Billing Practices
Reliability
  • High speed internet 10
  • Fast when it works 7
  • Easy setup 6
  • Ease of payment 6
  • Internet 5

Customers don't like

  • Customer service13
  • Raising prices11
  • Shady practices5
  • No popular channels5
  • Internet speed5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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