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Simply Wireless

Telecommunications
  • 0 ISSUES RESOLVED
  • 50 TOTAL REVIEWS
  • $3.5K CLAIMED LOSSES
  • $204 AVERAGE LOSS
1.7
Diversity of Products or Services
Customer service
Website
Reliability
Billing Practices
  • Supposed easy phone set-up 1

Customers don't like

  • No human to talk to3
  • Automated customer service2
  • Lack of being flexible to customers2
  • Unresponsive customer service2
  • Website needs to include contact information1

Products by Simply Wireless

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Sprint

Telecommunications
  • 2 ISSUES RESOLVED
  • 984 TOTAL REVIEWS
  • $270K CLAIMED LOSSES
  • $853 AVERAGE LOSS
1.6
Diversity of Products or Services
Customer service
Website
Reliability
Billing Practices
  • Family plan in my budget 6
  • Proximity of the store to my home 5
  • Unlimited data plans 5
  • Customer service 4
  • When i could block numbers 4

Customers don't like

  • Customer service38
  • Run around from sprint18
  • Given the runaround13
  • Escalation department rudeness11
  • Unprofessional manager10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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