Vivint vs SimpliSafe
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Vivint and SimpliSafe as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Vivint and SimpliSafe Overview
Vivint was first mentioned on PissedConsumer on Jun 21, 2011 and since then this brand received 686 reviews. It is 678 reviews more than SimpliSafe received since Jan 17, 2017. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with SimpliSafe customer support team than with Vivint customer service.
Vivint and SimpliSafe Consumer Ratings
According to consumer ratings and reviews, SimpliSafe ranks 35 points higher in the Security and Protection Services category than Vivint. People gave Vivint 1.2 stars for Customer service criterion in Security and Protection Services category and it is 56 points higher than the worst rated brand in this category. At the same time, SimpliSafe was rated 2.8 stars for Customer service criterion in this category and it is 92 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that SimpliSafe has a higher rating than Vivint. Regarding Price Affordability criterion, consumers gave Vivint 1.6 stars and it is 61% worse than other in category. SimpliSafe however was rated 3.5 stars and it is 87% greater than other in category.
Vivint and SimpliSafe Rating Details
Vivint and SimpliSafe Pros and Cons
- Speed when it worked
- Simplicity of system
- Customer service
- Cancellation policies
- Customer service
- Bait and switch quotes from actual
- Bad cusotomer service
Vivint and SimpliSafe Most Positive Reviews
Vivint and SimpliSafe Most Critical Reviews
Vivint and SimpliSafe Latest Reviews
Vivint and SimpliSafe Products and Services
- (204 reviews)
- (97 reviews)
- (23 reviews)
- (4 reviews)
- (2 reviews)