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Vivint
SimpliSafe

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Vivint

Vivint

1.8
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 677 TOTAL REVIEWS
Rank
43 out of 434
in Security and Protection Services category
Rating Details
Customer service
Product or Service Quality
Website
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    4
  • SUCCESSFUL
    50%
  • AVG CALL DURATION
    02:07
  • ISSUES RESOLVED
    0%
Top Products and Services
1.4
202 reviews
1.7
95 reviews
1.4
23 reviews
SimpliSafe

SimpliSafe

3.2
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 7 TOTAL REVIEWS
Rank
7 out of 434
in Security and Protection Services category
Rating Details
Customer service
Product or Service Quality
Website
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    3
  • SUCCESSFUL
    33%
  • AVG CALL DURATION
    01:33
  • ISSUES RESOLVED
    0%
Top Products and Services
2.8
4 reviews
5
1 reviews

How would you compare Vivint vs SimpliSafe?

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Anonymous
#1768808
Customer service
We used to have SimpliSafe and never had to contact customer service because the product worked as advertised.
Product or Service Quality
The quality was great! Compared to what we have now (Vivant), I regret ever getting rid of SimpliSafe.

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