PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about SimpleTire and Tire Rack as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

SimpleTire
Tire Rack

SimpleTire and Tire Rack Overview

Total reviews 170 30
Company responses 71 0
Issues resolved 1 1

SimpleTire and Tire Rack Consumer Ratings

Rank
39 out of 576 in Auto Parts and Accessories category
49 out of 576 in Auto Parts and Accessories category
Product or Service Quality
60 in category
58 in category
Value for money
57 in category
56 in category
Price Affordability
65 in category
36 in category
Turnaround Time
36 in category
61 in category

SimpleTire and Tire Rack Rating Details

Product or Service Quality
1.7 (95 reviews)
1.8 (14 reviews)
Reviewer's quote

This is so unprofessional on top of this the contact number is not active so there is now way to even call to speak to customer service. at (888) 410-****. I have made 3 separate purchases with this company in the last week for a total of 8 tires received 3 from first order missing the 1 that was...

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...I will never purchase another product from Tire Rack..

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Value for money
2.1 (93 reviews)
2.1 (9 reviews)
Reviewer's quote

This company let me order tires online took my money and three days later sent me a email saying they had a mistake on there website, saying the tires were wrong. NOT MY PROBLEM your website had a problem. This company should had stood by there mistake and shipped my tires!!! I will be reporting to...

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Dont waste your money on this online scam. The tires arent inspected for quality. They sent my tires to Firestone and they were dirty, stained, and looked used...

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Price Affordability
2.7 (93 reviews)
3 (13 reviews)
Reviewer's quote

...They cancelled my order and then never bothered to refund the purchase price until 8 Days Later. They do not answer phone call but put you on hold and then disconnect you. They do not respond as promised to email..

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...to return it then the problem start they don’t only didn’t pay for the freight but also they charge for the returning freight and not even at the same price as the original one. But 50% more. So basically they made a mistake and you pay for...

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Turnaround Time
2.2 (88 reviews)
1.9 (7 reviews)
Reviewer's quote

...took it to another shop had tires broke down and re balanced same thing and spent a month trying to get in touch with them called dozens of times the one time I talked to someone they transfered me and was cut off. Sent atleast 6 messages and emails and finally got a reply going on 3 months later saying I...

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...YOu may save a few dollars but for all the headache and time to only have to buy new parts myself or new wheels it was not worth it..

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SimpleTire and Tire Rack Pros and Cons

Pros
  • Prices
  • Speed the order arrived
  • Selection
  • Fast shipping
  • Customer service
Cons
  • Customer support
  • Being ripped off
  • Customer service
  • Customer service
  • Bad warranty failure
  • Dishonesty

SimpleTire and Tire Rack Most Positive Reviews

Top rated reviews
5

I've ordered 3 times from Simple Tire. The tires usually arrived earlier than expected. I had never heard of Achilles...

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5

Called local tire places to find a tire for my new car that aparrently was discountinued. No one could get this exact...

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5

I found some Hankook Tires for my vehicle at a great price and a rebate on top of that. It was very easy to naviagte...

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5

I've purchased tires from Tire Rack several times with satisfaction. I almost did not buy from them given a lot of poor...

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SimpleTire and Tire Rack Most Critical Reviews

Lowest rated reviews
1

Sold me 4 tires took my money . l went to see if shipped yet and it said order canceld no email no call nothing sent...

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1

Tire Rack only wants your money, then they are done with you! If you want service after the purchase, buy from someone l...

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1

I found the tire I needed from Simple Tire (ContiPro Contact 235/40 R-19), and so I went ahead and tried to order one ti...

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1

I ordered a set of (4) Pirelli Tires for my 2015 GTI. When I had the tires mounted to VMR wheels I had decided there was...

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SimpleTire and Tire Rack Latest Reviews

Recent published reviews
1.5

I had placed an incorrect order and had to cancel it right away (within 8 hrs) However, what the website does not indica...

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1

Tire rack sold me tires that were manufactured three years before I purchased them. When the tire fails after four...

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1

Waited a week for tires that were in Stock -- Not only was their so-called 2 day delivery a lie, they never have them...

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1

Need to talk to a representative

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