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Simple Mobile

Telecommunications
  • 3 ISSUES RESOLVED
  • 463 TOTAL REVIEWS
  • $56K CLAIMED LOSSES
  • $386 AVERAGE LOSS
1.4
Customer service
Website
Reliability
Diversity of Products or Services
Billing Practices
  • Very very very unsatisfied 6
  • I am very unsatified 4
  • It is a very affordable and simple service 2
  • Wonderful website chat function and service excellent ai 1
  • Simplemobilecoupon best prices 1

Customers don't like

  • Poor customer service14
  • Customer service unable to fix simple issue4
  • Unknowledgeably staff2
  • Unable to use the piece of junk2
  • Protocol2
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Straight Talk Wireless

Telecommunications
Has verified representatives
  • 5 ISSUES RESOLVED
  • 1664 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $372 AVERAGE LOSS
1.8
Customer service
Website
Reliability
Diversity of Products or Services
Billing Practices
  • Price 19
  • Unlimited plan has served me well 14
  • Service plan 5
  • I could go almost anywhere in the us and use my phone 5
  • Cell phone 5

Customers don't like

  • Horrible customer service74
  • Customer service staff20
  • Misleading terms of service15
  • Refusal to help6
  • Lied to by employees and manager6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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