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Simple Mobile

Telecommunications
  • 3 ISSUES RESOLVED
  • 437 TOTAL REVIEWS
  • $55K CLAIMED LOSSES
  • $384 AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Very very very unsatisfied 6
  • I am very unsatified 4
  • It is a very affordable and simple service 2
  • Wonderful website chat function and service excellent ai 1
  • Simplemobilecoupon best prices 1

Customers don't like

  • Poor customer service14
  • Customer service unable to fix simple issue4
  • Unknowledgeably staff2
  • Unable to use the piece of junk2
  • Protocol2
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Sprint

Telecommunications
  • 4 ISSUES RESOLVED
  • 1186 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $845 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Unlimited data plans 6
  • Proximity of the store to my home 6
  • Family plan in my budget 6
  • When i could block numbers 4
  • Customer service 4

Customers don't like

  • Customer service49
  • Run around from sprint7
  • No resolution7
  • Unprofessional manager6
  • Escalation department rudeness5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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