PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wyndham Hotels And Resorts and Silverleaf Resorts as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wyndham Hotels And Resorts
Silverleaf Resorts

Wyndham Hotels And Resorts and Silverleaf Resorts Overview

Total reviews 516 1067
Company responses 0 59
Issues resolved 1 2

Wyndham Hotels And Resorts and Silverleaf Resorts Consumer Ratings

Rank
203 out of 1314 in Hotels and Resorts category
184 out of 1314 in Hotels and Resorts category
Customer service
147 in category
121 in category
Location
166 in category
171 in category
Facilities and Services
146 in category
99 in category
Price Affordability
144 in category
236 in category

Wyndham Hotels And Resorts and Silverleaf Resorts Rating Details

Customer service
1.5 (199 reviews)
1.6 (252 reviews)
Reviewer's quote

...haven't shut it down I am fixing to get a hold of the better business bureau and the TX health and human services This place is beyond repairable and the customer service is by far any...

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...Let me tell you, I do not want my kids to have to pay for this when I am gone, they wont be using it, the facilities and customer service are the worst Ive ever experienced. Dont do it!..

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Location
2.6 (182 reviews)
2.6 (230 reviews)
Reviewer's quote

BAM I have an injury at this location wile a guest of Wyndham rewards and the hotel owners and insurance company and Franchisor all left me haging for $26,000 spent out of pocket and medical bills total piled up . I feel its wyndham Rewards who should be responsible for there actions in not keeping...

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...HICV has maxed out all available units, regardless if the timeshare owner uses that unit on their purchase week or they have banked it for another week or location. HICV has has also raised the maintenance fees for 2019 as well. So, Bonus Time IS NOT for empty units that haven't been sold...

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Facilities and Services
1.8 (172 reviews)
2 (234 reviews)
Reviewer's quote

If his shuttle is not for the services of EVERY hotel guest, than Wyndham needs a new contract, NOT only for Crewtell, but for EVERY individual. If I experience any harassment or retaliation, I have already saved a copy of this correspondence for legal purposes. I only want to excercise my freedom...

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...told me it was a matter of time for silverleaf owners to be included and that bonustime would be honored, (housekeeping fees now per night where no services are rendered) same maintenance for my lodge, yet maintanence for ambassadors were doubled without any disclosure. Some reviews talk of contacting Attorney generals in texas,...

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Price Affordability
2.1 (169 reviews)
1.5 (217 reviews)
Reviewer's quote

We pay a hefty price tag for 'priority booking" over non-owners and that is a load of crap. They can get in and I can not. What we pay each month in maintenance would get us a nice 12-day vacation, however, I can only get 4 days with the points I have so the mortgages that I pay for providing me...

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The purchase price was around $15,000 in 2004 and I have not had any offers on internet timeshare sales sites, even with a selling price of less than $2000. I decided to relinquish the deed back to Silverleaf to avoid the $100/month maintenance fees. In order to give (at no cost) the property for...

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Wyndham Hotels And Resorts and Silverleaf Resorts Pros and Cons

Pros
  • Sheets and towels were white
  • Rooms are always clean and nice
  • Front desk staff
  • Locations
  • Location
  • Pre-holiday inn resort takeover when i was a valued customer
Cons
  • Customer service
  • Deception
  • Room was not clean and smells bad
  • Breach of contract
  • Not delivered what was said
  • That now we have to get attorney against silverleaf

Wyndham Hotels And Resorts and Silverleaf Resorts Most Positive Reviews

Top rated reviews
5

Wow, I'm just shocked that somebody would get that low and audio record people they work with. I left jobs in the past w...

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5

They change a lot of promises and rules that change the way we use our vacations.

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5

Many things have happened. I.e, putting us up in a hotel where our room's toilet overflowed and they expected us to...

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5

maybe if we all get together and file a class action lawsuit against Silver Leaf we can probably get something done all...

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Wyndham Hotels And Resorts and Silverleaf Resorts Most Critical Reviews

Lowest rated reviews
1

We signed on for a timeshare presentation in Las Vegas because we were PROMISED tickets to Donny and Marie, and these...

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1

Where do I begin? I wish we had read the reviews before we made the *** decision to show up to one of their long meeting...

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1

https://www.facebook.com/WyndhamHotelLiers Visit my site and Like the page. I have also been lied to and pressured into...

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1

I purchased a timeshare at 1/3 of the price they started at. They claimed someone turned it back in. It is an every...

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Wyndham Hotels And Resorts and Silverleaf Resorts Latest Reviews

Recent published reviews
1.8

"Tryp By Wyndham Istanbul Sancaktepe" I made a reservation through Booking.com Then I contacted the reservations room th...

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1

This resort is the biggest scam, we were conned into purchasing a timeshare from them back in 2012, we were promised...

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1

This place is rude dirty disgusting our air conditioner is hot and keeps freezing up we've asked 3 times for them to...

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1.6

They switched companies and then try to force you into there rules and increase maintenance fees

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Wyndham Hotels And Resorts and Silverleaf Resorts Products and Services

Most reviewed product and services
  • Wyndham Hotels And Resorts Room (71 reviews)
  • Wyndham Hotels And Resorts Customer Care (47 reviews)
  • Wyndham Hotels And Resorts Sanitary Conditions (31 reviews)
  • Silverleaf Resorts Vacation Ownership (278 reviews)
  • Silverleaf Resorts Holiday Inn Vacation Ownership (36 reviews)
  • Silverleaf Resorts Customer Care (32 reviews)