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Silverleaf Resorts

Hotels and Resorts
  • 2 ISSUES RESOLVED
  • 792 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $8.4K AVERAGE LOSS
1.9
Customer service
Location
Website
Staff
Exchange, Refund and Cancellation Policy
  • Locations 9
  • Location 6
  • Beautiful place 4
  • Facilities 3
  • Way our family was originally treated 2

Customers don't like

  • Not delivered what was said8
  • Misleading sales tactics4
  • No cancellation option4
  • That now we have to get attorney against silverleaf4
  • Would not take no for an answer3
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Wyndham Hotels And Resorts

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 315 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $6.4K AVERAGE LOSS
1.9
Customer service
Location
Website
Staff
Exchange, Refund and Cancellation Policy
  • Rooms are always clean and nice 2
  • Ease in booking on the phone 2
  • Sheets and towels were white 1
  • Where we stay 1
  • Website easy to use 1

Customers don't like

  • Deception3
  • Long wait times on phone2
  • Salespeople2
  • Staff was not friendly or welcoming2
  • Unclean room2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Rick Garza

I have never dealt with the Wyndham Hotels and Resorts but I have stayed at their resorts.There is no comparison between Wyndham Hotels and Silverleaf Resorts.

The Silverleaf Resorts are like comparing a one room shanty hut to a palace (with the Wyndham Hotels being the palace. The Silverleaf Resorts have changed their name again to the Holiday Inn Resorts and the did not improve at all, they are still a dump. People should not even show up for the high pressure sales tactics whenever they are invited to claim their free vacations that they supposedly won with Silverleaf Resorts. If you buy their resort packages for $10,000, they are worthless once you walk out of the door.

You can't sell them for a profit as claimed by the the salesperson.

You and your heirs will be paying over a $100 in maintenance fees for the rest of your life as stated on the contract when you buy.You can't sell or give the property away because who in their right mind is going to agree to pay over $100 a month for the rest of their lives?