PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Silverleaf Resorts and Wyndham Hotels And Resorts as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Silverleaf Resorts
Wyndham Hotels And Resorts

Silverleaf Resorts and Wyndham Hotels And Resorts Overview

Total reviews
1045
495
Company responses
59
0
Issues resolved
2
1

Silverleaf Resorts was first mentioned on PissedConsumer on Mar 13, 2008 and since then this brand received 1045 reviews. It is 550 reviews more than Wyndham Hotels And Resorts received since Jan 13, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Silverleaf Resorts customer support team and Wyndham Hotels And Resorts customer service.

Silverleaf Resorts and Wyndham Hotels And Resorts Consumer Ratings

Rank
168 out of 1927 in Hotels and Resorts category
186 out of 1927 in Hotels and Resorts category
Customer service
114 in category
134 in category
Facilities and Services
99 in category
149 in category
Location
164 in category
158 in category

According to consumer ratings and reviews, Silverleaf Resorts ranks 18 points higher in the Hotels and Resorts category than Wyndham Hotels And Resorts. People gave Silverleaf Resorts 1.6 stars for Customer service criterion in Hotels and Resorts category and it is 292 points higher than the worst rated brand in this category. At the same time, Wyndham Hotels And Resorts was rated 1.4 stars for Customer service criterion in this category and it is 272 points higher than the worst rated brand in this category. If we look at Facilities and Services criterion, than we see that Silverleaf Resorts has a higher rating than Wyndham Hotels And Resorts. Regarding Location criterion, consumers gave Silverleaf Resorts 2.5 stars and it is 60% greater than other in category. Wyndham Hotels And Resorts however was rated 2.6 stars and it is 61% greater than other in category.

Silverleaf Resorts and Wyndham Hotels And Resorts Rating Details

Customer service
1.6 (240 reviews)
1.4 (191 reviews)
Reviewer's quote

I would like to join the law suit we had one week that was completely paid for, then we were buying another week we orginally purchased it while they were building the galveston resort, but on day we got a letter stating they were going to close the galveston resort after a hurricane so we would...

PissedConsumer1626075

...Customer Care offers poor service and no resolution at this time..

Paizlee
Facilities and Services
2.1 (224 reviews)
1.8 (164 reviews)
Reviewer's quote

Sliverleaf has lie and we did not know the they file Bankruptcy !! until we went to a owner meeting and one of the boss try to lower our two bedroom to a studio .I will joint your Class A Lawsuit against Sliverleaf for lying and cons .

Miguel P

Try calling them, you will see what I mean

Michael J
Location
2.5 (223 reviews)
2.6 (172 reviews)
Reviewer's quote

...HICV has maxed out all available units, regardless if the timeshare owner uses that unit on their purchase week or they have banked it for another week or location. HICV has has also raised the maintenance fees for 2019 as well. So, Bonus Time IS NOT for empty units that haven't been sold...

Max T

BAM I have an injury at this location wile a guest of Wyndham rewards and the hotel owners and insurance company and Franchisor all left me haging for $26,000 spent out of pocket and medical bills total piled up . I feel its wyndham Rewards who should be responsible for there actions in not keeping...

Lance G

Silverleaf Resorts and Wyndham Hotels And Resorts Pros and Cons

Pros
  • Locations
  • Location
  • Spending time there with family and friends
  • Sheets and towels were white
  • Rooms are always clean and nice
  • Beautiful brochures
Cons
  • Breach of contract
  • Not delivered what was said
  • That now we have to get attorney against silverleaf
  • Customer service
  • Deception
  • Room was not clean and smells bad

Silverleaf Resorts and Wyndham Hotels And Resorts Most Positive Reviews

Top rated reviews
5

They change a lot of promises and rules that change the way we use our vacations.

5

Wow, I'm just shocked that somebody would get that low and audio record people they work with. I left jobs in the past w...

Silverleaf Resorts and Wyndham Hotels And Resorts Most Critical Reviews

Lowest rated reviews
1

Where do I begin? I wish we had read the reviews before we made the *** decision to show up to one of their long meeting...

1

We signed on for a timeshare presentation in Las Vegas because we were PROMISED tickets to Donny and Marie, and these...

Silverleaf Resorts and Wyndham Hotels And Resorts Latest Reviews

Recent published reviews
1

Our contract has been long-standing since 1991. We bought and we were very satisfied with the program. The company had...

Read all 1045 reviews
2.3

Reserved two rooms for two nights on their website. When I checked in, they sent me to the wrong room and the key didn't...

Read all 495 reviews

Silverleaf Resorts and Wyndham Hotels And Resorts Products and Services

Most reviewed product and services
  • Silverleaf Resorts Vacation Ownership (275 reviews)
  • Silverleaf Resorts Holiday Inn Vacation Ownership (34 reviews)
  • Silverleaf Resorts Customer Care (32 reviews)
  • Wyndham Hotels And Resorts Room (70 reviews)
  • Wyndham Hotels And Resorts Customer Care (47 reviews)
  • Wyndham Hotels And Resorts Sanitary Conditions (30 reviews)