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Silverleaf Resorts

Hotels and Resorts
  • 2 ISSUES RESOLVED
  • 763 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $8.2K AVERAGE LOSS
1.9
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
  • Locations 8
  • Beautiful place 4
  • Facilities 3
  • Location 3
  • Way our family was originally treated 2

Customers don't like

  • Not delivered what was said17
  • Terrible service9
  • Misleading sales tactics7
  • Unauthorized charges6
  • Would not take no for an answer5
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Travelocity

Travel Agencies
  • 0 ISSUES RESOLVED
  • 558 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $854 AVERAGE LOSS
1.4
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
  • Will never use again 9
  • E-mail confirmation 3
  • Prices 3
  • Website 3
  • Nice customer service people 1

Customers don't like

  • Poor customer service22
  • Outright lies10
  • Horrible interaction experience7
  • Huge hassle7
  • Policies5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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