PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Shuttle2lax and Smart Shuttle Line as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Shuttle2lax
Smart Shuttle Line

Shuttle2lax and Smart Shuttle Line Overview

Total reviews
25
3
Company responses
0
0
Issues resolved
0
0

Shuttle2lax and Smart Shuttle Line Consumer Ratings

Rank
140 out of 435 in Transport category
52 out of 435 in Transport category
Website
92 in category
69 in category
Price Affordability
95 in category
4 in category
Customer service
123 in category
177 in category
Billing Practices
93 in category
13 in category

Shuttle2lax and Smart Shuttle Line Rating Details

Website
1.8 (10 reviews)
2 (1 review)
Reviewer's quote

Phone number on website is INCORRECT! Can not connect with Web Chat! Tried to cancel my reservation within 48 hours of making the reservation. Website " Something went wrong try again later" Tried three more times..

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DO NOT request service from this company. the worst! HORRIBLE! We purchased a ticket for my niece. From Hollywood to Kissimmee/Orlando. And the driver was out of control! He screamed at my wife very aggressively! she was afraid that he was going to punch her and my wife is pregnant by the way!!! He...

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Price Affordability
2 (9 reviews)
5 (1 review)
Reviewer's quote

They cancelled my pickup 30 minutes before schedule and advised that I make other plans to LAX, claiming the driver didn't have room for me in his car.They agreed to reimburse me for alternate plans.I was panicked and could not miss my flight.Once I returned home the reimbursement changed to a...

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No items

Customer service
1 (9 reviews)
1 (1 review)
Reviewer's quote

...Even customer service is useless completely. They are there. That is it...

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No items

Billing Practices
1.3 (9 reviews)
3 (1 review)
Reviewer's quote

...They have unfair business practices and make it impossible to contact them..

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No items

Shuttle2lax and Smart Shuttle Line Pros and Cons

Pros
  • That we were picked up for return to lax
No votes
Cons
  • Didnt show up for pickup
No votes

Shuttle2lax and Smart Shuttle Line Most Positive Reviews

Top rated reviews
3.8

They changed pickup time 3 times, but driver was still late by 15 min. Their system doesn't work well.

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No votes
No votes
No votes

Shuttle2lax and Smart Shuttle Line Most Critical Reviews

Lowest rated reviews
1

In good faith we signed up for Shuttle2LAX. They provided no means to cancel or contact them in case of unforeseen...

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2.1

DO NOT request service from this company. the worst! HORRIBLE! We purchased a ticket for my niece. From Hollywood to...

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1

I waited at the airport for an hour, the van never showed,no customer service phone number only get a recording. I see w...

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No votes

Shuttle2lax and Smart Shuttle Line Latest Reviews

Recent published reviews
1.4

They cancelled my pickup 30 minutes before schedule and advised that I make other plans to LAX, claiming the driver didn...

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No votes

I had a pick up at Orlando at 2:30pm.The driver had my cell# to contact me just in case I had a problem delay.My flight...

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1

Made the reservation for a private van for 7 people (including 2 kids) to be picked up at 8:50pm and I should say that...

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No votes

I traveled to Vero Beach, FL for my father's funeral this week. My sister was kind enough to make a reservation on Smart...

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Shuttle2lax and Smart Shuttle Line Products and Services

Most reviewed product and services
  • Shuttle2lax Shuttle Service (14 reviews)
  • Shuttle2lax Customer Care (4 reviews)
  • Shuttle2lax Vehicle Driver (1 review)
  • Smart Shuttle Line Vehicle Driver (1 review)