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Zazzle

E-commerce
Has verified representatives
  • 5 ISSUES RESOLVED
  • 172 COMPANY RESPONSES
  • 258 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.7
Customer service
Website
Turnaround Time
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Easy to use website 4
  • Quality 3
  • Product 3
  • Quick delivery 2
  • Product selection 2

Customers don't like

  • Customer service25
  • Difficult to contact directly7
  • Turnaround time2
  • Slow refund2
  • Shipping sucks2
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Shutterfly

E-commerce
  • 2 ISSUES RESOLVED
  • 300 TOTAL REVIEWS
  • $21.2K CLAIMED LOSSES
  • $250 AVERAGE LOSS
1.9
Customer service
Website
Turnaround Time
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Ease of use 3
  • Convenience of photo organization 3
  • User friendly website 2
  • Rearranging of photos on share site easier 2
  • Promos and diverse selection 2

Customers don't like

  • Customer service28
  • Unresponsive customer service3
  • Shipping policy3
  • Mistakes in order fulfilment3
  • Ease of site use3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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