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Shutterfly

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 239 TOTAL REVIEWS
  • $35.4K CLAIMED LOSSES
  • $466 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Turnaround Time
  • Ease of use 3
  • Convenience of photo organization 3
  • User friendly website 2
  • Rearranging of photos on share site easier 2
  • Promos and diverse selection 2

Customers don't like

  • Customer service9
  • Unresponsive customer service3
  • Shipping policy3
  • Blaming others3
  • Poor quality product2
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Zazzle

Auctions and Internet Stores
Has verified representatives
  • 3 ISSUES RESOLVED
  • 117 COMPANY RESPONSES
  • 202 TOTAL REVIEWS
  • $17K CLAIMED LOSSES
  • $233 AVERAGE LOSS
2.9
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Turnaround Time
  • Easy to use website 4
  • Quick delivery 2
  • Quality 2
  • Product selection 2
  • Product 2

Customers don't like

  • Customer service11
  • Difficult to contact directly7
  • Slow refund2
  • Sent wrong size2
  • Quality and quality control2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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