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Shutterfly

Auctions and Internet Stores
  • 2 ISSUES RESOLVED
  • 272 TOTAL REVIEWS
  • $35.9K CLAIMED LOSSES
  • $438 AVERAGE LOSS
1.9
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
Turnaround Time
  • Ease of use 3
  • Convenience of photo organization 3
  • User friendly website 2
  • Rearranging of photos on share site easier 2
  • Promos and diverse selection 2

Customers don't like

  • Customer service28
  • Unresponsive customer service3
  • Shipping policy3
  • Customer service is the worst3
  • Blaming others3
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Zazzle

Auctions and Internet Stores
Has verified representatives
  • 3 ISSUES RESOLVED
  • 144 COMPANY RESPONSES
  • 233 TOTAL REVIEWS
  • $17.4K CLAIMED LOSSES
  • $207 AVERAGE LOSS
2.9
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
Turnaround Time
  • Easy to use website 4
  • Quality 3
  • Product 3
  • Quick delivery 2
  • Product selection 2

Customers don't like

  • Customer service25
  • Difficult to contact directly7
  • Slow refund2
  • Shipping sucks2
  • Sent wrong size2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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