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Shutterfly

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 190 TOTAL REVIEWS
  • $33.4K CLAIMED LOSSES
  • $492 AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Turnaround Time
  • Ease of use 3
  • Convenience of photo organization 3
  • Old shutterfly website 2
  • Rearranging of photos on share site easier 2
  • Promos and diverse selection 2

Customers don't like

  • Customer service22
  • Shipping policy7
  • Delivery status6
  • Liers that promised results but gave us nothing5
  • Website3
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Zazzle

Auctions and Internet Stores
Has verified representatives
  • 3 ISSUES RESOLVED
  • 69 COMPANY RESPONSES
  • 159 TOTAL REVIEWS
  • $15.2K CLAIMED LOSSES
  • $250 AVERAGE LOSS
2.7
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Turnaround Time
  • Easy to use website 4
  • Correct items i received 2
  • Product 2
  • Quality 2
  • Quick delivery 2

Customers don't like

  • Customer service23
  • Difficult to contact directly9
  • Failure to process order6
  • No response from customer svs5
  • Slow refund4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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