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Shutterfly

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 212 TOTAL REVIEWS
  • $34.3K CLAIMED LOSSES
  • $483 AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Turnaround Time
  • Ease of use 3
  • Convenience of photo organization 3
  • Promos and diverse selection 2
  • User friendly website 2
  • Rearranging of photos on share site easier 2

Customers don't like

  • Customer service8
  • Blaming others3
  • Poor quality product2
  • Unresponsive customer service2
  • Shipping policy2
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Zazzle

Auctions and Internet Stores
Has verified representatives
  • 3 ISSUES RESOLVED
  • 93 COMPANY RESPONSES
  • 179 TOTAL REVIEWS
  • $16.1K CLAIMED LOSSES
  • $237 AVERAGE LOSS
2.8
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Turnaround Time
  • Easy to use website 4
  • Product 2
  • Product selection 2
  • Quality 2
  • Quick delivery 2

Customers don't like

  • Customer service11
  • Difficult to contact directly7
  • Quality and quality control2
  • Slow refund2
  • Sent wrong size2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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