PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about WinkFlash and Shutterfly as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

WinkFlash
Shutterfly

WinkFlash and Shutterfly Overview

Total reviews 31 464
Company responses 0 0
Issues resolved 0 3

WinkFlash and Shutterfly Consumer Ratings

Rank
17 out of 191 in Printing category
20 out of 191 in Printing category
Customer service
16 in category
No votes
Website
15 in category
No votes
Price Affordability
8 in category
No votes
Product or Service Quality
11 in category
No votes

WinkFlash and Shutterfly Rating Details

Customer service
1.4 (12 reviews)
No votes
Reviewer's quote

This is the first review I have ever written, but feel compelled to write it down because of winkflash's poor customer service. I made a picture book that took me hours to make since I needed a chinese friend to help me write notes in Chinese. We got it done and sent it off to get it printed...

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Customer service was VERY helpful, courteous and knowledgeable. We talked through my options and I decided to keep what I ordered..

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Website
2.4 (9 reviews)
No votes
Reviewer's quote

how about store credit for Winkflash?" I don't understand why I received no notification that this website was going out of business so I could secure my photos. And I remember first calling them, before ever uploading my pics about 10 years ago, and the customer service rep telling me that "for...

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The website has always had problems with crashing but now I am unable to access my photos from any browser when using my IPAD. I need to use the website because it is the only way to move photos between albums. Contacted company...

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Price Affordability
3 (9 reviews)
No votes
Reviewer's quote

We completed two very long detailed photo books with lots of narrative, tried to purchase them, got a price, but could not get a link to insert credit card number to buy them. I have received nothing but busy signals when I have been trying to call Winkflash since Monday morning. It is now Friday...

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Original price is $113. When I add the 40%off everything promo I watch the price increase at checkout to $162 so essentially there is zero savings. Is this legal?..

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Product or Service Quality
2.1 (9 reviews)
No votes
Reviewer's quote

...On your next purchase, we will provide with a one time code for 50% off any product at any time. Whenever you wish to redeem this code, contact us again and we will gladly provide a code. Thank you for your patience and we apologize for the inconvenience...

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...Customer service representative could not help so forwarded the need to someone else, asked me to stay on, and then ended the chat...

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WinkFlash and Shutterfly Pros and Cons

Pros
  • Old site
  • Variety of photo sizes
  • Quality - flat rate photo books
  • Convenience of photo organization
  • Photo print quality
  • Ease of use
Cons
  • Disappearance of my photos
  • Customer service
  • Website speed
  • Customer service
  • Unresponsive customer service
  • Ease of site use

WinkFlash and Shutterfly Most Positive Reviews

Top rated reviews
5

Winkflash has gone out of business. According to a member on a forum, "Apparently, the building and parking lot are dese...

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5

Shutterly did awesome. My book was printed and mailed to me promptly. Watching the tracking, I noticed that the book...

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4.3

I received a Mother's day gift with picture of my children with their heads cut off. As a company why would you not get...

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5

I recently ordered a calendar from Shutterfly. I input new billing and shipping information but they shipped to the...

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WinkFlash and Shutterfly Most Critical Reviews

Lowest rated reviews
1


I have been on hold with Winkflash now for over 6 hours, and have been next in line for over two hours. We completed t...

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1

I PLACED AN ORDER THAT WAS SUPPOSED TO BE GIFT AND NOT ONLY HAVE I NOT RECEIVED IT YET BUT THE CUSTOMER SERVICE IS...

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1

They have lost nearly 12 years of family photos. I am contacting a lawyer on Monday. Anyone with me? They never...

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1

None of their links to customer service, contact, or help work. They load nothing. I Place an order for a photo book,...

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WinkFlash and Shutterfly Latest Reviews

Recent published reviews
No votes

I ordered 40 photos in 4x6 size. The final bill was $3.60, and I had to wait until checkout to see the shipping price....

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No votes

I would like to talk to a live representative

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3.3

Winkflash lost ten years of my photos.
It's taught me a lesson about detachment .... but wow, I really was let down by th...

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2.7

I have been a loyal customer of Shutterfly for over 10 years ever since my son was born. When I first started using...

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WinkFlash and Shutterfly Products and Services

Most reviewed product and services
No votes
  • Shutterfly Shipping Service (75 reviews)
  • Shutterfly Photo Book (18 reviews)
  • Shutterfly Coupon (14 reviews)