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Shutterfly

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 183 TOTAL REVIEWS
  • $22.7K CLAIMED LOSSES
  • $360 AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
  • Ease of use 3
  • Convenience of photo organization 2
  • Customer service 2
  • Old shutterfly website 2
  • Rearranging of photos on share site easier 2

Customers don't like

  • Customer service19
  • Delivery status5
  • Shipping policy5
  • That the offers were not as expected or led to believe3
  • Website3
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Vistaprint

Periodicals & Publishing
  • 0 ISSUES RESOLVED
  • 101 TOTAL REVIEWS
  • $25.6K CLAIMED LOSSES
  • $595 AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
  • Printing options 2
  • Ease of use 1
  • Prices 1
  • Quick refund 1
  • Selection 1

Customers don't like

  • Non-transparent ordering process4
  • On-hold time3
  • Website services3
  • Customer service2
  • Use of my credit card wo authorization1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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