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Shutterfly

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 225 TOTAL REVIEWS
  • $34.3K CLAIMED LOSSES
  • $470 AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
  • Ease of use 3
  • Convenience of photo organization 3
  • Promos and diverse selection 2
  • User friendly website 2
  • Rearranging of photos on share site easier 2

Customers don't like

  • Customer service9
  • Blaming others3
  • Poor quality product2
  • Unresponsive customer service2
  • Shipping policy2
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Vistaprint

Periodicals & Publishing
  • 0 ISSUES RESOLVED
  • 103 TOTAL REVIEWS
  • $25.8K CLAIMED LOSSES
  • $587 AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
  • Printing options 2
  • Customer service 2
  • Ease of use 2
  • Selection 1
  • Worse 1

Customers don't like

  • On-hold time2
  • Customer service2
  • Pricing1
  • Shipping charge practices1
  • Quality of product1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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