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Shutterfly

E-commerce
  • 2 ISSUES RESOLVED
  • 287 TOTAL REVIEWS
  • $36.1K CLAIMED LOSSES
  • $430 AVERAGE LOSS
1.9
Customer service
Website
  • Ease of use 3
  • Convenience of photo organization 3
  • User friendly website 2
  • Rearranging of photos on share site easier 2
  • Promos and diverse selection 2

Customers don't like

  • Customer service28
  • Unresponsive customer service3
  • Shipping policy3
  • Customer service is the worst3
  • Blaming others3
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Tlg Great Fun

Gift Cards, Rewards and Cashbacks
  • 2 ISSUES RESOLVED
  • 583 TOTAL REVIEWS
  • $24.9K CLAIMED LOSSES
  • $123 AVERAGE LOSS
1.8
Customer service
Website
  • Get rebates on fun things we like to do 3
  • With timely rebates and great customer service 2
  • Easy money 2
  • Second person was respectful 1
  • Rebate 1

Customers don't like

  • Being ripped off8
  • Pressure5
  • Way they tell you one thing and do another3
  • Illegal charges3
  • I was badly misled3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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