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Shutterfly

2.0
?

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  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 329 TOTAL REVIEWS
Rank
10 out of 217
in Printing category
Rating Details
Customer service
Website
Product or Service Quality
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    127
  • SUCCESSFUL
    94%
  • AVG CALL DURATION
    06:53
  • ISSUES RESOLVED
    46%
Top Products and Services
2.8
54 reviews
2
53 reviews
1.5
19 reviews

Snapfish

1.7
?

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  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 226 TOTAL REVIEWS
Rank
37 out of 363
in Photography category
Rating Details
Customer service
Website
Product or Service Quality
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    50
  • SUCCESSFUL
    88%
  • AVG CALL DURATION
    02:13
  • ISSUES RESOLVED
    0%
Top Products and Services
2.6
54 reviews
1.6
25 reviews
1.7
14 reviews

How do you compare Shutterfly vs Snapfish?

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Anonymous
#1549334

Shutterfly puts image names and 'date taken' on the back of each print. (no other company does this as far as I know).

Shutterfly has gotten too complicated for ordering prints and the website has quirks. Snapfish website is MUCH easier to navigate.

Anonymous
#1482882

I stick with shutterfly because the only photo company that prints image name and date-taken on the back of each print. However in the last couple years they will go through a period of not printing the image and dates at which point I make a complaint and they start doing it again.

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