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  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 313 TOTAL REVIEWS
Rank
4 out of 23
in Printing category
Rating Details
Customer service
Website
Product or Service Quality
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    57
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    07:38
  • ISSUES RESOLVED
    18%
Top Products and Services
2.8
52 reviews
1.8
49 reviews
1.2
16 reviews
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 218 TOTAL REVIEWS
Rank
32 out of 361
in Photography category
Rating Details
Customer service
Website
Product or Service Quality
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    49
  • SUCCESSFUL
    88%
  • AVG CALL DURATION
    02:06
  • ISSUES RESOLVED
    0%
Top Products and Services
2.6
54 reviews
1.6
24 reviews
2.5
13 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

How would you compare Shutterfly vs Snapfish?

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Anonymous
#1549334

Shutterfly puts image names and 'date taken' on the back of each print. (no other company does this as far as I know).

Shutterfly has gotten too complicated for ordering prints and the website has quirks. Snapfish website is MUCH easier to navigate.

Anonymous
#1482882

I stick with shutterfly because the only photo company that prints image name and date-taken on the back of each print. However in the last couple years they will go through a period of not printing the image and dates at which point I make a complaint and they start doing it again.

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