PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Shoprite and Wegmans as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Shoprite
Wegmans

Shoprite and Wegmans Overview

Total reviews 656 351
Company responses 0 0
Issues resolved 1 2

Shoprite and Wegmans Consumer Ratings

Rank
38 out of 349 in Supermarkets and Malls category
64 out of 409 in Food Stores category
Customer service
No votes
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Discounts and Special Offers
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Price Affordability
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Website
No votes
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Shoprite and Wegmans Rating Details

Customer service
No votes
No votes
Reviewer's quote

...Customer service is terrible at Broadway//74Th St. Customers get yelled at by requesting plastic forks or spoons, even if they buy $10 salads, load up on yogurt, and spend nearly $100. It has been that way since spring...

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Upon trying to return them, I was told by customer service that because of COVID-19 nothing is any longer returnable. When I asked her where in the store is it labeled that everything thing we now purchase is a final sale. The women pointed to the signs along the customer service desk saying They...

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Discounts and Special Offers
No votes
No votes
Reviewer's quote

Plus I was, at the same time able to pick out other interesting product offers that weren't on sale. Now, it takes me (about) 20-30 minutes to complete the same tasks. 2) I'm 75 years old and trying to integrate my cell phone into the Shoprite shopping only reminds me that I'm not as mentally...

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...Canceled my shoppers club (NEVER gave me discounts anyways) and I won't be back..

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Price Affordability
No votes
No votes
Reviewer's quote

...The price has been 10 for $1...

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I come up get my product and put it in a Produce bag and then go to the scale to get it weighed and get the price tag to put on the bag. Immediately she went behind me a ran a history, I guess to see if I put in the right product code. As I waited a while, seen a different white lady go to the...

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Website
No votes
No votes
Reviewer's quote

Since the Covid-19 outbreak, the website is all messed up! Its slow and crashes constantly. We are all trying to get a slot for pick up or delivery so that way we dont have to go out and risk getting sick! They need to fix the damn website now!! They need to be more organized at the stores so...

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...I wasn't going to do that again! I called a phone number listed on the website, that recording said my wait time was 87 minutes. I sent an email addressing my concern. I am a senior citizen and not too happy that someone immediately takes money out of my account and I can't reach customer service...

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Shoprite and Wegmans Pros and Cons

Pros
  • Coupons and sales
  • Convenient
  • Close to home
  • Whole store usually
  • How things were before
  • I loved it
Cons
  • Customer service
  • Bad attitude
  • Rude snotty and cruel cashiers
  • Bad customer service
  • Rudeness of clerk
  • That place called wegmans

Shoprite and Wegmans Most Positive Reviews

Top rated reviews
5

Picked up a package of (two) Butcher Van Gourmet Chicken Cordon Bleu (boneless chicken breast with rib meat filled with...

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5

My husband went to Wegman's the young lady in the flower department was no help she walked away. He bought pre wrapped...

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5

Having problems with ditital coupons

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5

I travel3 hrs to wegmans when i xan..always been great..i spread the word..this last time..i got 2 bad salads deli..one...

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Shoprite and Wegmans Most Critical Reviews

Lowest rated reviews
1

ShopRite from home delivery service states thdy will accept any kind of payment for groceries yet they wont take food...

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1

Bought sushi at NORTHBOROUGH, MA store and was hospitalized at UMASS within 24 hours from a E.coli infection that wound...

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1

They had their security guard follow my mother and I around the store not once but the past weeks I've been in the store...

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1

I purchased on 29Apr the prepared meal that included garlicky greens. . As I was eating this meal immediately...

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Shoprite and Wegmans Latest Reviews

Recent published reviews
No votes

Cthere registers are wrong digitals are not going through and sale prices are not, and I believe people don't check...

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1

i went to the wegmans on rt 57 in liverpool ny and bought some groceries and went threw the self check out lane, i rung...

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1.1

No one is ever available.

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No votes

Bought 1 lb. Wegmans uncured bacon for $8.09 and it was 70 per cent fat that I cut off. What a waste of money. Did...

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Shoprite and Wegmans Products and Services

Most reviewed product and services
  • Shoprite Manager (74 reviews)
  • Shoprite Cashier (58 reviews)
  • Shoprite Coupon (25 reviews)
  • Wegmans Manager (33 reviews)
  • Wegmans Cashier (21 reviews)
  • Wegmans Pizza (7 reviews)