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  • 2 ISSUES RESOLVED
  • 418 TOTAL REVIEWS
  • $17.5K CLAIMED LOSSES
  • $100 AVERAGE LOSS
1.2
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Saving money 3
  • Messed up 3
  • Good selection 1
  • Ease of ordering 1
  • Canceling my membership 1

Customers don't like

  • Unknown transactions8
  • Fraudulent activity7
  • Fees5
  • I dont know who they are3
  • That they signed me up for this2
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Williams Sonoma

E-commerce
Has verified representatives
  • 1 ISSUES RESOLVED
  • 12 COMPANY RESPONSES
  • 116 TOTAL REVIEWS
  • $13.6K CLAIMED LOSSES
  • $378 AVERAGE LOSS
1.7
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Personnel in their stores are generally quite pleasant 2
  • Staff from store are usually pleasant 1
  • Quality of the product 1
  • Product quality is fine 1
  • Penguin soda stream 1

Customers don't like

  • Customer service5
  • Lack of care about resolving the issue they caused4
  • Online shopping policy3
  • Not receiving package3
  • That williams sonoma did not honor their promise2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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