PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Shoppers Advantage and Telebrands as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Shoppers Advantage
Telebrands

Shoppers Advantage and Telebrands Overview

Total reviews
442
2304
Company responses
0
0
Issues resolved
2
3

Shoppers Advantage and Telebrands Consumer Ratings

Rank
823 out of 3050 in E-commerce category
421 out of 3050 in E-commerce category
Customer service
432 in category
257 in category
Website
687 in category
511 in category
Exchange, Refund and Cancellation Policy
394 in category
264 in category
Discounts and Special Offers
541 in category
440 in category

Shoppers Advantage and Telebrands Rating Details

Customer service
1.1 (48 reviews)
1.6 (180 reviews)
Reviewer's quote

Also when I called to cancel the great fun the customer service person said they work for shoppers advantage and I would need to call a different number, yet she gave me a length report on all the great benefits of great fun (even tho she supposedly had nothing to do with the company). After...

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...This is terrible customer service as I only sed the hose a few times and it had issues, DO NOT BUY FROM THEM as their customer service sucks and only benefits them..

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Website
1.2 (42 reviews)
1.9 (193 reviews)
Reviewer's quote

...I signed up was to receive a 50 dollar rebate on overpriced Fox Theater tickets from Ticketmaster, for some reason they're linked with the ticketmaster website. I was prompted to call a number and was given a very lengthy and difficult to understand sales pitch, they set me up with an account for 99 cents for...

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...After reading the website, it states that the bulbs are only expected to last 2 years. Wish I had known that prior to spending the money on these cheap gadgets. Just sad how the consumer (myself) am forced to deal with automated Chinese ***...

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Exchange, Refund and Cancellation Policy
1.1 (39 reviews)
1.5 (157 reviews)
Reviewer's quote

...They refuse to send a cancellation email just like they refused to last time..

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...If I can't get through to find out the problem then I need to know how to cancel my order and get a refund..

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Discounts and Special Offers
1.1 (38 reviews)
1.6 (126 reviews)
Reviewer's quote

...I did not want any specials or rewards or offers. I told her to fast forward through all of those screens and skip straight to the cancellation screen. Suddenly the woman got a little short and seemed rushed to get off the phone with me...

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The adv......on fox cable for their cupcake were tricky, deceiving and morally dishonest....... I din have much......but I do have the time to educate many people on this shameful way to conduct your business......you promise 2 for 1 "if you ORDER RIGHTNOW".....AND offer 10 vace mask......for the...

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Shoppers Advantage and Telebrands Pros and Cons

Pros
  • Saving money
  • Messed up
  • Canceling my membership
  • Light weight
  • Concept
  • It was great while it lasted
Cons
  • Unknown transactions
  • Fraudulent activity
  • Fees
  • Customer service
  • Burst very quickly
  • Poor durability

Shoppers Advantage and Telebrands Most Positive Reviews

Top rated reviews
5

Maybe it is just my nature but before I sign up for anything I ask a lot of questions and LISTEN to what the people are...

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5

last year I purchased two of your hoses and they both are unusable due to leaking. I paid $19.95 for each of them plus...

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5

I initially purchased a shuttle ride in Orlando, Florida (through SuperShuttle) and saw the $20 rebate. I called the num...

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5

Hose was connected to outdoor spigot and laying on the ground while performing vehicle maintenance. Temperature outside...

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Shoppers Advantage and Telebrands Most Critical Reviews

Lowest rated reviews
1

In Feb or March 2013 I was talked into signing up for Traveler's advantage. I cancelled by phone within the alloted ti...

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1

I bought 4 50' pocket hoses, right from the official website last summer. By the end of last summer 2 of them failed...

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1

When I was contacted in July '14 about the Travelers Advantage program, I did the one month trial for $1, but I wasn't a...

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1

When I got my first pocket hose I was so excited at how lightweight it was & (only in the 1st few days) what a...

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Shoppers Advantage and Telebrands Latest Reviews

Recent published reviews
1

Shoppers advantage has no advantages

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1.5

Waited quite awhile to receive product. When I finally received product the sprayer did not work.

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1

I cancelled them after a few months of membership and found out they have been continuously billing me. They refuse to...

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1

It's dripping water into the toilet a lot and we have to turn the water off to stop it. After turning the water on,...

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Shoppers Advantage and Telebrands Products and Services

Most reviewed product and services
  • Shoppers Advantage Membership (127 reviews)
  • Shoppers Advantage Account (90 reviews)
  • Shoppers Advantage Rebate (3 reviews)
  • Telebrands Pocket Hose (862 reviews)
  • Telebrands Customer Care (129 reviews)
  • Telebrands Ultra Pocket Hose (14 reviews)