PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Shoppers Advantage and Telebrands as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Shoppers Advantage

Shoppers Advantage and Telebrands Overview

Total reviews
Company responses
Issues resolved

Telebrands was first mentioned on PissedConsumer on May 10, 2008 and since then this brand received 2241 reviews. It is 1800 reviews more than Shoppers Advantage received since Apr 28, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Shoppers Advantage customer support team and Telebrands customer service.

Shoppers Advantage and Telebrands Consumer Ratings

757 out of 4213 in E-commerce category
378 out of 4213 in E-commerce category
Customer service
390 in category
237 in category
641 in category
484 in category
Exchange, Refund and Cancellation Policy
364 in category
251 in category

According to consumer ratings and reviews, Telebrands ranks 379 points higher in the E-commerce category than Shoppers Advantage. People gave Shoppers Advantage 1.1 stars for Customer service criterion in E-commerce category and it is 736 points higher than the worst rated brand in this category. At the same time, Telebrands was rated 1.6 stars for Customer service criterion in this category and it is 889 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Telebrands has a higher rating than Shoppers Advantage. Regarding Exchange, Refund and Cancellation Policy criterion, consumers gave Shoppers Advantage 1.1 stars and it is 68% greater than other in category. Telebrands however was rated 1.5 stars and it is 78% greater than other in category.

Shoppers Advantage and Telebrands Rating Details

Customer service
1.1 (47 reviews)
1.6 (155 reviews)
Reviewer's quote

Also when I called to cancel the great fun the customer service person said they work for shoppers advantage and I would need to call a different number, yet she gave me a length report on all the great benefits of great fun (even tho she supposedly had nothing to do with the company). After...



Faye B
1.2 (41 reviews)
2 (176 reviews)
Reviewer's quote

...I signed up was to receive a 50 dollar rebate on overpriced Fox Theater tickets from Ticketmaster, for some reason they're linked with the ticketmaster website. I was prompted to call a number and was given a very lengthy and difficult to understand sales pitch, they set me up with an account for 99 cents for...

Charles S

...After reading the website, it states that the bulbs are only expected to last 2 years. Wish I had known that prior to spending the money on these cheap gadgets. Just sad how the consumer (myself) am forced to deal with automated Chinese ***...

Exchange, Refund and Cancellation Policy
1.1 (38 reviews)
1.5 (136 reviews)
Reviewer's quote

...They refuse to send a cancellation email just like they refused to last time..


Nothing about my refund of 59. 97..


Shoppers Advantage and Telebrands Pros and Cons

  • Saving money
  • Messed up
  • Canceling my membership
  • Light weight
  • Concept
  • It was great while it lasted
  • Unknown transactions
  • Fraudulent activity
  • Fees
  • Customer service
  • Burst very quickly
  • Poor durability

Shoppers Advantage and Telebrands Most Positive Reviews

Top rated reviews

I initially purchased a shuttle ride in Orlando, Florida (through SuperShuttle) and saw the $20 rebate. I called the num...


last year I purchased two of your hoses and they both are unusable due to leaking. I paid $19.95 for each of them plus...

Shoppers Advantage and Telebrands Most Critical Reviews

Lowest rated reviews

In Feb or March 2013 I was talked into signing up for Traveler's advantage. I cancelled by phone within the alloted ti...


I bought 4 50' pocket hoses, right from the official website last summer. By the end of last summer 2 of them failed...

Shoppers Advantage and Telebrands Latest Reviews

Recent published reviews

I cancelled them after a few months of membership and found out they have been continuously billing me. They refuse to...

Read all 441 reviews

I Was using my hose and it busted

Read all 2241 reviews

Shoppers Advantage and Telebrands Products and Services

Most reviewed product and services
  • Shoppers Advantage Membership (125 reviews)
  • Shoppers Advantage Account (90 reviews)
  • Shoppers Advantage Customer Care (2 reviews)
  • Telebrands Pocket Hose (856 reviews)
  • Telebrands Customer Care (129 reviews)
  • Telebrands Ultra Pocket Hose (13 reviews)